BeXT HR Partner

At Amazon we are committed to being Earths Best Employer and the Most Customer-Centric Company. To achieve this we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience and support managers to focus on people through engagement technology and innovation.

This is an onsite position supporting Data Center infrastructure business units distributed across North America. The role will require ability to travel up to 2x/month to Data Center locations within the US.

The AWS Builder Experience Team (BeXT) delivers personalized people support to AWS Builders to amplify the voice of the this role you will collaborate with AWS business leaders and other HR teams to innovate implement and deploy HR strategies from talent and performance management compensation employee relations and other HR addition you will provide support to our Builders and their leaders aligned to an AWS business line or region calling on HR expertise and empathy. To thrive you will need a flexible skill set including the ability to pivot through various scenarios utilizing HR expertise consulting skills as well as the ability to connect to the bigger picture while diving deep into the details and collaborate and consult across many teams levels and regions.

Key job responsibilities
As a BeXT HR Partner no two days look the same but a typical day will most likely include the following responsibilities:
- Consult coach and develop leadership through decision making with empathy and sound judgement; collaborating and actioning on talent management processes people development and performance management compensation and employee relations issues.
- Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the Builder experience.
- Problem solving and influencing in diverse populations
- Working in a fast-paced and complex changing environment driven by continuous innovation
- Application of HR fundamentals
- Foster and role model an environment of inclusion for all Builders.
- Advocate for Builders needs through end-to-end experiences that help Builders feel fully engaged in the work they do and valued for who they are.
- Exercise high-judgement manage through ambiguity and serve as first point of escalation for Builder concerns.
- Support Builder queries and situations with discretion and expertise navigating Amazon Policies and applying high judgement as necessary.
- Actively promote adoption of technology and self-service.
- Collaborate and influence multiple levels of the organization ranging from Builders to senior leaders.
- Conduct difficult workplace investigations in collaboration with Builder Relations.


About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelors degree in Human Resources Human Resources Management Labor Relations Business/Management Psychology or a related field
- 5 years of human resources experience

- Experience working in a matrixed organization
- Experience coaching and mentoring at the management level
- Experience handling ambiguous or undefined challenges through strong problem solving abilities
- Experience communicating technical details verbally and in writing
- Employee Relations/Investigations experience
- Ability to demonstrate high-judgement empathy autonomy and flexibility

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60900/year in our lowest geographic market up to $130200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.