Sales and Technical Support Manager
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Job Location:
Pietermaritzburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
A well-established manufacturing company is looking for an experienced Sales and Technical Support Manager with a strong engineering background and a passion for customer service to join their team in Pietermaritzburg KwaZulu-Natal. The ideal candidate will have hands-on technical expertise the ability to manage sales performance and a proactive approach to resolving customer issues.
Responsibilities:
Provide exceptional customer service and technical sales support.
Build and maintain strong professional relationships with customers.
Manage sales budgets and monitor gross margins.
Attend to customer complaints promptly and effectively ensuring responses within 24 hours.
Troubleshoot technical issues identify root causes and implement lasting solutions.
Conduct preventative maintenance programs and customer equipment audits.
Identify and drive measurable technical and process improvements.
Liaise between customers planning and internal sales teams to ensure accurate forecasting.
Understand customer operations to deliver tailored packaging solutions.
Requirements:
Engineering Degree (BTech or BSc in Mechanical Electrical or Mechatronics).
Proven experience in a technical sales or customer support role.
Strong organisational and relationship-building skills.
Proficiency in Excel with the ability to generate reports and analyse data.
Self-motivated energetic and able to inspire others.
Excellent communication skills in English (verbal and written).
Valid drivers license and own vehicle.
Benefits
- Salary: negotiable.
Contact RPO Recruitment for your next career opportunity.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today contact Jarad Pentz at RPO Recruitment or on LinkedIn.
- You can also visit the RPO Recruitment website: or email us your CV: .
Package & Remuneration
About Us
RPO is a Recruitment Specialist focused on providing recruitment solutions specifically tailored to our valued clients.
RPO focuses on select market segments namely Engineering Finance Supply Chain Manufacturing Information Technology and Mining.
With over 12 years of experience in the recruitment industry RPO has access to many high-caliber candidates across various industries all accessible through our highly trained and specialised recruiters. We focus on helping you reach your personal and professional goals by connecting you to bigger and better career paths.Required Experience:
Manager
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