Field Technician Intern
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Job Location:
Pretoria - South Africa
Monthly Salary:
ZAR 6000 - 6000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Field Technician Intern
About NxaTel
NxaTel is a South African technology company providing unified communications and SaaS solutions to small and medium businesses. Were passionate about excellence accountability and creating impactful customer experiences.
Role Overview
We are seeking a Field Technician Intern to join our Service Delivery team. This role offers real-world hands-on experience in installations VoIP systems networking and customer training. The intern will work closely with senior technicians to ensure successful service activations and high customer satisfaction.
Key Responsibilities
Assist with on-site installations of VoIP LTE and fibre solutions.
Configure routers SIP devices and customer equipment under supervision.
Perform site assessments and document installation details accurately.
Support customers with onboarding and product demonstrations.
Report faults and assist in troubleshooting on-site or remotely.
Maintain proper stock tools and job cards for each installation.
Collaborate with the Support and Billing teams to close installation tickets.
Requirements
Requirements
Studying or recently completed a qualification in IT Networking or Telecommunications.
Basic understanding of networking principles IP addressing and VoIP.
Willingness to work in the field and travel to client sites.
Good communication and customer-service skills.
Problem-solving mindset and ability to work under supervision.
Valid drivers license or learners permit (advantageous).
Benefits
What We Offer
Practical experience with real-world installations and network systems.
Mentorship from experienced field and VoIP technicians.
Exposure to end-to-end service delivery from deployment to client handover.
Certificate of Completion and possible full-time employment opportunities.
Required Skills:
Requirements Studying or recently completed a qualification in IT Networking or Telecommunications. Basic understanding of networking principles IP addressing and VoIP. Willingness to work in the field and travel to client sites. Good communication and customer-service skills. Problem-solving mindset and ability to work under supervision. Valid drivers license or learners permit (advantageous).
Required Education:
Degree or Diploma in IT/Network
Company Industry
IT Services and IT Consulting
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
