Director, People Support Services

The Director of People will serve as a strategic and operational leader to our Support Services teams (IT Finance Revenue Development and People). Acting as a utility player within the People team this role will oscillate between being a trusted and strategic partner to senior leaders and a hands-on advisor managing day-to-day people needs.

We are seeking a seasoned leader who thrives in both strategic and tactical work demonstrates strong business acumen and is passionate about building cohesive people practices that drive scale and organizational success.

Preference will be given to candidates who are bilingual English/Spanish and/or have prior experience with Workday HCM

Strategic Partnership

• Serve as a trusted advisor to leaders across support services functions providing strategic HR guidance aligned with business priorities and enterprise goals.

• Partner with executives to develop workforce strategies that drive performance engagement and retention.

• Contribute to organizational design talent planning and leadership development initiatives across supported functions.

• Analyze trends and metrics to develop proactive People solutions that address key organizational challenges.

Operational & Employee Relations Support

• Provide hands-on People support for day-to-day employee relations performance management and organizational change initiatives.

• Guide leaders through sensitive matters including coaching conflict resolution and policy interpretation.

• Ensure consistent and equitable application of People policies and practices across teams.

Enterprise People Leadership

• Partner with the People leadership team to design deliver and execute enterprise-wide programs and initiatives including those related to performance management compensation benefits and culture.

• Lead the development implementation and continuous improvement of People policies and procedures to ensure compliance clarity and alignment with enterprise growth and scale.
• Champion organizational values and contribute to building a positive high-performing workplace culture.

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Skills & Abilities:

• Demonstrated success in balancing strategic partnership with hands-on execution with the ability to articulate tangible successes.
• Strong knowledge of HR best practices employment law and policy development.
• Self-starter with extreme comfort operating with minimal direction and in a fast-paced environment.
• Exceptional interpersonal communication and consultative skills with the ability to influence and build relationships at all levels

Ideal Experience:

• 7 years of progressive HR experience including at least 3 in a business partner role supporting corporate functions

• Hands-on experience and ownership rolling out new policies and procedures from development to implementation and adoption
• Demonstrated success in balancing strategic partnership with hands-on execution with the ability to articulate tangible successes.
• Strong knowledge of HR best practices employment law and policy development.
• Self-starter with extreme comfort operating with minimal direction and in a fast-paced environment.
• Exceptional interpersonal communication and consultative skills with the ability to influence and build relationships at all levels.

Education:

• Bachelors degree in Human Resources Business Administration or related field (Masters Degree or HR certification preferred. An equivalent combination of skills qualifications and experience may be considered).

This position will work closely with leaders and team members across departments balancing strategic initiatives with day-to-day business partner responsibilities. This is an in-office position with a 3/2 hybrid schedule requiring a minimum of three days per week in the office with the option to work remotely on Mondays and Fridays. The culture emphasizes partnership accountability and continuous improvement fostering collaboration and innovation across the organization.

About Us:

Were more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate our collection of hotels and lodges recreational attractions ground transportation services retail food and beverage sightseeing tours and travel products are tied together by iconic destination-worthy locations in Alaska Montana the Canadian Rockies Vancouver Reykjavík Las Vegas and Chicago.

What will your work environment be like

At Pursuit our office is more than just a place to work its a space where you can bring your whole self collaborate with talented teams across departments and build lasting friendships. We believe in fostering an environment where work and play coexist so whether youre tackling projects or enjoying our many perks youll feel supported and valued. With a variety of great benefits were committed to ensuring that your time with us is as fulfilling as it is fun.

About Pursuit

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index we specialize in attractions-led hospitality consistently generating revenue and delivering value to our shareholders

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color age religion gender sexual orientation disability veteran status and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team at

We thank all candidates for their interest however please note that only applicants selected for further consideration will be contacted.