Remote Client Support Analyst

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profile Job Location:

Wichita, KS - USA

profile Monthly Salary: USD 120431 - 160629
profile Experience Required: 4-5years
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

The Client Support Analyst role focuses on gathering client needs providing detailed explanations of available solutions and ensuring each client receives clear accurate guidance. You will manage inbound interest schedule virtual consultations and educate clients on benefits and long-term value. Youll maintain a structured workflow complete timely follow-ups track conversations and ensure clients feel supported throughout every step. This role blends consultative discussions with high attention to detail and organization.

Requirements

  • U.S. citizen

  • Excellent attention to detail

  • Strong communication patience and empathy

  • Ability to operate remotely without supervision

  • Prior customer-facing experience is a plus



  • Benefits

  • Fully remote role

  • Supportive mentorship and training

  • Uncapped earnings

  • Pathways for advancement into senior advisory roles




  • Required Skills:

    Requirements: Must be a U.S. citizen. Strong communication and people skills. Self-motivated disciplined and coachable. Ability to work independently and manage time effectively. Previous sales or customer service experience is a plus but not required (training is provided).

    The Client Support Analyst role focuses on gathering client needs providing detailed explanations of available solutions and ensuring each client receives clear accurate guidance. You will manage inbound interest schedule virtual consultations and educate clients on benefits and long-term value. You...
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    Company Industry

    IT Services and IT Consulting

    Key Skills

    • IT Experience
    • Problem Management
    • Desktop Support
    • Citrix
    • Mobile Devices
    • Windows
    • Customer Support
    • Help Desk
    • Operating Systems
    • Technical Support
    • Troubleshooting
    • Application Support