Support Coordinator
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Job Location:
Townsville - Australia
Yearly Salary:
$ 85000 - 90000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Permanent full-time position in Townsville
- Increase your take-home pay with Salary Packaging
- Join a supportive team with opportunity to up-skill and grow
About Us
Community Solutions Groupmakes a difference in peoples lives - supporting them to achieve their goals and working with them on their pathway to possibilities. We deliver a broad range of services focused on the wellbeing and independence of individuals families and communities across Queensland Victoria and New South Wales.
About the Role
We are looking for an NDIS Support Coordinatorto join our this role you will help NDIS participants achieve greater independence by assessing their individual needs and identifying the necessary services and supports to reach their goals. You will work closely with participants to coordinate their supports ensure they maximize their NDIS plans and address any barriers by implementing action plans.
Other key duties will include:
- Building strong relationships with participants their families and external service providers
- Driving as required to visit participants
- Helping participants to negotiate with providers about what they will offer and helping them to understand the cost they will need to allocate from their NDIS budget
- Working with billable hours and targets
- Ensuring service agreements are completed
- Taking a holistic approach to capacity building and helping participants to break down and address their barriers
What you will bring to the role:
- Previous experience working with and athoroughunderstanding of theNDISand the ability to understand facets ofNDIS Plans/Budgets
- Experience with billing targets and case noting
- High leveladministration experience compliance capabilities andIT skills- particularly with Excel
- You are a truepeople person preferably with demonstrated disability sector experience and withthe ability to motivate and build rapport with participants their families and service providers
- Abusiness mindsetand a customer service focus
- Excellenttime managementand prioritisation skills withhigh-level organisation skills
Benefits and Perks
- Salary Package up to$15900of your annual salary tax free and additional$2650for meal and entertainment expenses
- Use your pre-tax income to purchase a new or used car saving on both the purchase price and running costs
- Discounts on Corporate Private Health Insurance selected Kia vehicles and white goods at Harvey Norman
- Discounted family gym memberships through Fitness Passport
- Supportive induction and learning opportunities
- 6 weeks paid parental leave for primary carer
- Free coaching and counselling through our Employee Assistance Program
- Reward and Recognition Program
IntriguedWed love to hear from you.Please click applyto submit your applicationand join #TeamPossible today!
Community Solutions encourages applications from people of all ages nationalities abilities and cultures. This includes Aboriginal and Torres Strait Islander peoples CALD (Culturally and Linguistically Diverse) the LGBTQI community and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicants needs.
Required Experience:
IC
Key Skills
- Time Management
- Developmental Disabilities Experience
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Customer Support
- Case Management
- Medical Terminology
- Alternative dispute resolution
- Child Protective Services
- Social Work
- Word Processing
