Professional I, Supply Chain Customer Services GC
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
Central Coordinator for all NSP returns in Taiwan:
Manages RSO processing document flow exceptions and incident handling.
Liaises with logistics warehouse sales and customer finance teams.
Primary Liaison for Key Accounts and Internal Partners(Sports Marketing)
Key contact window for TW accounts & HKTW Marketing
Order Management
Resolves issues like price discount and delivery discrepancies.
Maintains frequent communication with partners for prompt support.
Collaboration with Sales Team:
Provides expertise in order management and maintenance.
Enhances team performance with her deep understanding of processes.
Reporting:
Regularly provides reports on cancellations order balance shipment order status and returns to the SA team and partners.
Ac-hoc reports per requirement.
Launch Management: order management & adjustment to support launch products and work closely with logistics inbound team to make sure on-time delivery for launch products
Support for ND Operations:
Acts as a key contact for ND partners in Taiwan ensuring order delivery other issues support.
Required Experience:
Unclear Seniority
Key Skills
- Close Protection
- Credit Control
- Customer Service
- Government
- Analytics
