Sr. Business Application Specialist-QRM Implementation and Change Management

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

Department Overview

The Treasury and Balance Sheet Management (TBSM) department of TD Bank is responsible for overseeing the management of TD Banks Canadian and US P&C: non-trading market risk consolidated liquidity risk and consolidated capital position.

The QRM Implementation and Change Management Team is responsible for the centralized ownership of the QRM Platform across all Treasury pillars. The team will works with teams across Treasury to ensure use cases are implemented holistically to all users of the platform and appropriate change management process for business logic is in place and aligned with model change management process. We will also work closely with technology to ensure the environment is appropriately sized and scaled for performant usage.

As the business application manager/owner and top functional expert the Sr. Business Application Specialist creates and delivers strategies roadmaps forecasts manage relationships with various business partners and responsible for compliance/risk and governance for the application. Responsible for review/sign off of all project documentation test results and sign-off for all system deployments.

Depth & Scope:

• Recognized as top level expert within the company and require significant in-depth and /or breadth of expertise in own complex field and knowledge of broader related areas
• Senior specialist providing advisory services to executives business segment leaders and governs the requirements for own work
• Integrates knowledge of the enterprise functions or business segments overarching strategy in leading on design policy formulation operating standards within one or more area of expertise
• Advises on execution strategy and leads the development and deployment of business application management functional programs or initiatives
• Solves unique and ambiguous problems with broad impact; typically oversees standards controls and operating methods that have significant financial and operational impact within the context of business application management
• Requires innovative thinking to develop new solutions
• Works within general policies and industry guidelines
• Engages stakeholders to take action; serves as a source of expert advice influences change; frames information in a broader organizational context
• Provides leadership guidance makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
• Develops and leads business application strategy roadmap as well as provide approval and prioritization of technology changes deployments. Decisions on choice of vendor application functionality/feature business rules; ensure changes are aligned with application strategy & roadmap
• Coordinates with key leaders to determine required capabilities prioritize the portfolio of new programs and promote usage of application capabilities
• Ongoing alignment to ensure capability needs
• Establishes and oversees budgets and ensure approved funds are appropriately utilized to achieve business objectives
• Ensures appropriate risk controls are in place are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g. Privacy Legal Compliance Office of the Chief Data Officer etc.)
• Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies
• Activities range from change management support and communication support to ensure changes to features/functions or business rules/processes meets application owners requirements
• Responsible for risk and audit management and assessments (eg. BARA/BTRA Basel ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy Legal Compliance and Office of the Chief Data Officer
• Oversees budget management and reporting as well as provide business application owner decision support
• Oversees adherence to SLA issue management issue communication vendor management user group support and promoting adoption

Education & Experience:

• Undergraduate degree or technical certificate
• 10 years relevant experience
• Advanced knowledge of businesses supported applications supported banks PDLC methodology business testing project management change management and governance standards
• Knowledge of function policies procedures and practices
• Analytical and problem-solving skills are required
• Knowledge of current and emerging competitor and market trends
• Skill in mentoring coaching and performance management
• Skill in using computer applications including MS Office
• Advanced ability to lead plan implement and evaluate program/project activities to ensure completion of initiatives
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze organize and prioritize work while meeting multiple deadlines
• Ability handle confidential information with discretion
• Ability to contribute to strategic direction of the function and provide advice to senior leadership

Preferred Qualifications:

• Experience implementing or using QRM as an ALM Liquidity Management Stress Testing or Forecasting tool
• Proficiency with Power BI Tableau SQL Python would be considered an asset
• Principles of asset liability management liquidity risk management stress testing and how Treasury delivers value.
• Understanding of capital market instruments valuation techniques and interest rate curve construction.
• Understanding of how balance sheet items evolve over time and react to changes in market conditions and how these changes translate into key treasury risk metrics.
• Firsthand knowledge and experience with bank treasury processes and how they interconnect with upstream and downstream users would be considered an asset.
• Regulatory requirements related to asset liability management liquidity risk management and stress testing.

Customer Accountabilities:

• Owns and/or maintains 3 year roadmap to establish vision clarity and alignment with the strategic and tactical direction of the business
• Business application lead/owner/manager for application strategy delivery performance access data availability & integrity data retention & disposition remediation alignment priorities plans communication
• Deployment and change management for initiatives relating to applications owned/managed
• Application and Technology budget owner/manager (excluding Innovation)
• Business SME ownership/input as required into project artifacts (ideation business case BRD DIA SRS etc)
• Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
• Responsible for access approvals and access attestation
• Manages/Owns the infrastructure/operational budget for the application and prioritizes and approves initiatives to ensure the correct items are being worked on
• Works with business partners to provide input on possible work processes and system changes required to support their business
• Participates in large Enterprise programs as a SME for business functionality of the applications owned/managed
• Reviews all Business Application Risk Assessments (BARA)annually and participate in Basel Data Governance Ongoing Compliance Program or any other regulatory reviews as required
• Responsible for communication to business partners of any planned system outages that impact their channel/business process
• Reviews and signs-off of all project documentation as well as for the deployment

Shareholder Accountabilities:

• Coordinates with relevant stakeholders to support the development sound business cases with an on-going focus on reusability scalability innovation and enterprise-wide solutions
• Owns overall accountability for risk and controls for the application and manages risk assessments and testing
• Ensures adherence to guidelines and regulatory requirements under Privacy Legal Compliance and the Office of the Chief Data Officer
• Reviews and approves all in-take requests for new projects and provide directions as required on the initiative
• Tracks individual progress of each active project and assist in the preparation of monthly project reporting and partner/executive dashboard reporting
• Builds and maintains positive relationships with businesses technology groups and key stakeholders to identify and assess new project in-take requests.
• Maintains an end to end view of the customer business and processes to be able to triage new requests based on changing partner needs.
• Identifies and understands emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
• Ensures the team maintains compliance and procedure guidelines to support satisfactory audit results
• Manages relationships with project team members third party vendors/ service partners other technology and client areas as appropriate
• Manages and/or oversees the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service efficiency and effectiveness

Employee/Team Accountabilities:

• Participates fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business related tools and techniques
• Participates in personal performance management and development activities including cross training within own team
• Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices.
• Leads motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contributes to a fair positive and equitable environment that supports a diverse workforce
• Acts as a brand ambassador for your business area/function and the bank both internally and/or externally
• Participate in knowledge transfer within the team and other business units including participation in cross-functional groups or committees (e.g. Data Councils)

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.