Management Trainer

The New York City Housing Authority (NYCHA) is home to 1 in 17 New Yorkers providing affordable housing to 528105 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHAs mission is to provide quality housing for New Yorkers that is sustainable inclusive and safe while fostering opportunities for economic mobility. NYCHA employs approximately 12000 workers who manage the backend and frontline operations of 177569 apartments in 2411 buildings across 335 conventional public housing and PACT developments.

NYCHAs Learning and Development (L&D) Department provides service coordination and delivery of training and professional development for NYCHA employees to do their jobs safely and effectively. Through operation of citywide training facilities and a robust library of online learning materials NYCHA L&D offers both technical training in building systems management and leadership development courses that are customized based on NYCHA standard operating procedures. L&Ds mission is to prepare NYCHA employees for the roles they are in and the roles they aspire to attain while managing the wealth of knowledge that employees amass throughout their careers.

L&D is currently seeking a Leadership Trainer to lead the planning coordination and execution of NYCHAs leadership and professional development training courses for the NYCHA employee community.

Reporting to the Leadership and Professional Development Administrator the Leadership Trainer under general direction with wide latitude for the exercise of independent initiative judgement and decision-making is responsible for planning developing coordinating evaluating and administering training and professional development programs which promote effective community relations among NYCHA employees and between employees and the public. The Leadership Trainer works as part of a team and is responsible for creating and facilitating training that is responsive to problems in areas of housing and development and will also coordinate with multiple internal and external departments to develop workforce education programs to meet the needs of the NYCHA employee community.

Specific duties shall include but not be limited to the following:

leadership training & professional development programs that align with organizational goals.
and write training manuals and materials including trainers guides in collaboration with an instructional design team.
engaging and interactive training sessions on topics such as leadership development team building conflict resolution and self-care/community care.
training needs and create customized training solutions for NYCHA employees (e.g. creating and distributing surveys and/or conducting focus groups).
the effectiveness of training programs through feedback and performance metrics.
coaching and support to leaders at all levels within the organization.
with other departments to ensure training programs meet the needs of the organization.
current with industry trends and best practices in leadership development.
training classes using a Learning Management System (Cornerstone).
or support special projects as necessary.

Note: Due to the existence of a civil service list candidates must have permanent civil service status in the title of Administrative Community Relations Specialist to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program please click on the link below:



Additional Information:
TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).
residents are encouraged to apply.

NYCHA provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

ADMIN COMMUNITY RELATIONS SPEC - 1002F

Qualifications :

1. A baccalaureate degree from an accredited college or university accredited by regional national professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory full-time community liaison community organization or community relations experience at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning organizing coordinating developing evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a States Department of Education or a recognized accrediting organization and eight years of satisfactory full-time experience as described in 1 above at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in 1 above; or
3. Education and/or experience equivalent to 1 or 2 above. Undergraduate education above the high school level may be substituted for the community liaison community organization or community relations experience but not for the two years of broad administrative or policy-making experience described in 1 above at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison community organization or community relations experience but not for the two years of broad administrative or policy-making experience described in 1 above on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience up to a maximum of 2 years. However all candidates must possess a four-year high school diploma or its educational
equivalent approved by a States Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time