Account Executive [Hybrid, Vancouver]

Were Hiring!

Were looking for brilliant thinkers to join our #Rocketeers. If youve ever wondered what its like to work in a place where people enjoy their work and where talent is more important than the title then keep reading.

What is ScalePad

ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver Toronto Montreal and Phoenix AZ. However we are proud to say our employee reach is now global so we can best serve our partners all over the world.

Our success is no accident: ScalePad provides MSPs of every size with the knowledge technology and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSPs operations analyze and uncover new opportunities and expand value to clients ScalePad is equipping the MSP adventure.

ScalePad has received awards such as MSP Todays Product of the Year G2s 2024 Fastest Growing Product and 2024 Best IT Management 2023 it was named a Best Workplace in Canada by Great Place to Work. ScalePad is a privately held company serving over 12000 MSPs across the globe.

You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.

Your mission should you choose to accept it.
Lead the sales journey for our clients by building strong partnerships understanding their needs and showcasing the value of ScalePads innovative solutions. Youll receive the training and support needed to master our products and confidently demonstrate their capabilities. With your sharp market insight and go-to-market instincts youll excel in our fast-paced entrepreneurial environment. A self-starter with a creative edge you balance priorities with empathy and serve as ScalePads voice to the world- driving growth and elevating MSP solutions on a global stage.

Responsibilities.

• Lead the complete sales process from initial engagement sales demo and strategic consultation with prospects to understanding their unique needs articulating the value proposition of ScalePad and ultimately closing deals. Your ability to navigate this cycle efficiently and effectively will be key to our continued success.
• Serve as the face of ScalePad to our prospects acting as a trusted advisor and educating them on the full suite of sales resources available. Demonstrate how our solutions can address their needs now and in the future to support their business growth and client success.
• Stay ahead of the curve in the fast-paced world of MSPs by maintaining a deep knowledge base of market behavior and trends. Anticipate partner needs and tailor your approach accordingly.
• Utilize exceptional communication skills both written and verbal to articulate complex ideas clearly and persuasively. Listen with empathy and understanding becoming a trusted advisor and advocate for our partners.
• Play a crucial role in contributing operationally to the growth and success of our company. Provide insights and feedback to shape strategies processes and product offerings ensuring we remain at the forefront of innovation in the MSP space.
• Maintain accurate and up-to-date records in CRM software leveraging insights to optimize outreach strategies and meet or exceed sales targets.
• Provide feedback to internal teams on product enhancements process improvements and market insights to ensure we remain innovative and competitive.

Qualifications.

• 2 years of successful SaaS or B2B experience in a business development or sales role where you learned and applied in depth industry product knowledge to consult on the needs of the client.
• We would love to know if you have experience in the MSP space or selling to IT decision-makers. If you do not yet have experience with IT or MSP tell us why you are interested in ScalePad and the MSP space now.
• You can discuss a past demonstrated ability to succeed with a plan which may have included strategies to position and advise on new products or new features within existing products.
• You can share a process or methodology you have learned to support your clients experience in evaluating and selecting a service or product based solution.
• Metrics-driven mindset with expertise in pipeline management conversion tracking and leveraging CRM systems like Hubspot or SFDC to manage and communicate your potential results and forecast.
• Proven success in fast-paced dynamic and entrepreneurial environments balancing multiple priorities with precision and empathy.
• Self-starter with excellent communication skills both written and verbal adept at building rapport with partners colleagues and managers.

What Youll Love Working As A Rocketeer:

• Everyones an Owner: Through our Employee Stock Option Plan (ESOP) each team member has a stake in our success. As we scale your contributions directly shape our future and you share in the rewards.
• Growth Longevity and Stability: Benefit from insights and training from our leadership and founder whose extensive experience in funding and scaling successful software companies creates a stable environment for your long-term career growth. Their proven track record fosters a culture of lasting success.
• Annual Training & Development: Every employee receives an annual budget for professional development empowering you to advance your skills and career on your terms.
• Hybrid Flexibility: Whether remote or hybrid your work arrangement will depend on your role. For those in hybrid roles enjoy access to our world-class offices in downtown Vancouver Toronto and Montreal complete with top-tier amenities to enhance your workday.
• Cutting-Edge Gear: Whether in the office or at home youll be set up for success with top-of-the-line hardware.
• Wellness at Work: Our Vancouver office features a fitness facility outdoor ping-pong tables and even a climbing wall to help you stay active and energized.
• Comprehensive Benefits: Weve got you covered with an extensive benefits package with 100% medical and dental coverage fully employer-paid RRSP matching after one year of employment and even a monthly stipend to help offset the costs of the hybrid experience.
• Flexible Time Off: With our unlimited flex-time policy in addition to all accrued vacation allows you to take the time you need to recharge and thrive.

Dream jobs dont knock on your door every day.

ScalePad is not your typical software company. When we hire you we arent just offering you a job but rather we are committing to investing in both you and your long-term career. Youll help shape how this modern SaaS company operates and make a genuine impact on the future of our people product and partners.

We invite all qualified candidates to apply. Please note you must be eligible to work in Canada to be considered for this role. We thank you for your interest. However only successful applicants will be contacted.

At ScalePad we believe in the power of Diversity Equity Inclusion and Belonging (DEIB) to drive innovation collaboration and success. We are committed to fostering a workplace where every individuals unique experiences and perspectives are valued and where employees from all backgrounds can thrive. Our dedication to DEIB is woven into the fabric of our culture guiding our actions and decisions as we build a stronger and more inclusive future together.

Join us and be part of a team that celebrates differences embraces fairness and ensures that everyone has an equal opportunity to contribute and grow. Together were creating an environment where diverse voices are not only heard but also amplified where everyone feels valued and where we can all achieve our full potential.

Please no recruiters or phone calls.

Required Experience:

IC