Assoc Director, IT Architecture

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

The Voice and Unified Communication Architect is responsible for transforming the way employees communicate and collaborate across Gilead Sciences through the implementation and adoption of best-in-class tools and services. This critical role will develop and maintain standards that empower the employee experience improve productivity and enhance collaboration with modern voice video conferencing and meeting spaces. As a member of the Employee Experience team Unified Communications Architect will build and maintain strong relationships with vendors suppliers partners and internal stakeholders to develop roadmaps with enhanced and emerging unified communications capabilities.

The Unified Communication Architect holds the responsibility of revolutionizing employee communication and collaboration at Gilead Sciences by adopting and implementing top-tier tools and services. This pivotal role involves establishing and upholding standards that not only enrich the employee experience but also boost productivity and foster collaboration through state-of-the-art voice video conferencing and meeting spaces. As a vital part of the Employee Experience team the Unified Communications Architect will forge and sustain robust connections with vendors suppliers partners and internal stakeholders. Together they will craft roadmaps that incorporate advanced and emerging unified communications capabilities.

Essential Duties and Responsibilities

• Develop and maintain telephony and Unified Communications standards to meet the demands of a global science-oriented organization.

• Consult with key stakeholders about our telephony and Unified Communications capabilities and standards.

• Design voice telephony and Unified Communications and the best practices surrounding their implementation.

• Establish and uphold quality and maintenance standards for the worldwide deployment and upkeep of global Unified Communication technology.

• Construct and maintain an efficient laboratory environment to assess incremental updates and evaluate novel tools and technologies.

• Engage in a high-performance delivery and operations team ensuring an exemplary employee experience across conferencing video streaming and voice services.

• Identify and implement communication solutions and services that cater to the organizations expanding needs and growth.

• Drive a transformation in employee work patterns and connections through innovative meeting room designs physical spaces and user-friendly devices.

• Explore emerging technological trends that could enhance workplace dynamics evaluating their potential through continuous proof of concepts and pilot projects.

• Collaborate closely with IT counterparts Facilities IT Security business stakeholders partners vendors and managed service providers to uphold an exceptional user experience with telephony Unified Communications systems equipment and spaces.

Basic Qualifications:

• Bachelors Degree and 10 years experience

OR

• Masters Degree and 8 years experience

OR

• PhD and 2 years experience

Preferred Qualifications:

• Proven experience developing a strategy and roadmap for modernizing communications and collaborations technologies and experiences across the entire organization.

• Demonstrated thought-leader capable of identifying and understanding technology trends and applying them to Gilead Sciences needs and use cases.

• Experience managing an application portfolio with a diverse set of unified communications solutions including but not limited to phone services fax services IVR configurations auto attendants and conferencing solutions.

• Proven track record of taking ownership and successfully delivering results in a fast-paced dynamic environment.

• Experience driving enterprise-wide technology adoption while understanding and adapting communications solutions to meet different needs across the organization.

• Experience with diverse technologies such as Zoom Microsoft Teams WebEx CUCM VC SBCs & traditional telephony equipment.

• Experience managing relationships with telecommunications vendors

• Comprehensive knowledge of unified communications and digital collaboration applications in enterprise organizations.

• Ability to multitask work collaboratively across a matrix organization and ensure flexibility in a dynamic corporate and team environment.

• Ability to leverage both internal and external resources to expedite and deliver projects.

• Ability to work in a team environment create timelines and continually make necessary adjustments.

• Excellent writing presentation and oral communication skills

For additional benefits information visit:

Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections please view theKnow Your Rights poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.