Receptionist All Rounder (MFNB)

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

JO&JOE is opening its new hostel in Auckland and is looking for its next Receptionist / All Rounder!

Come and write a page in the history of JO&JOE by being part of the opening team! This hybrid role will support both the Front Office and Food & Beverage teams ensuring guests receive a warm welcome and great service throughout their stay.

Why You

None of these missions will scare you:

Mission 1: Provide a warm personalized welcome to guests and convey the JO&JOE vibe through your attitude and professionalism.

Mission 2: Manage bookings phone calls check-ins and check-outs.

Mission 3: Inform guests about their stay services and local happenings.

Mission 4: Assist with breakfast service and support the bar/restaurant team when needed.

Mission 5: Take orders process payments and prepare beverages.

Mission 6: Maintain cleanliness and hygiene in both front desk and F&B areas.

Mission 7: Monitor stock levels and communicate needs to supervisors.

Mission 8: Promote JO&JOE events upsell services and support revenue growth.

Mission 9: Ensure safety procedures are followed and communicate effectively with other departments.

Mission 10: Respond to guest feedback and manage cash handling procedures.

Qualifications :

Because youve got it in you:

A perfectly balanced sense of customer service.
A passion for hospitality and helping others.
A commercial mindset and attention to detail.
A desire to learn and grow in a dynamic environment.
Strict adherence to hygiene safety and operational procedures.

Your Little Extras Are:

Field of study: Hospitality or Restauration.
Professional experience: 1 to 2 years.
Languages: English Legal working rights in New Zealand

Additional Information :

Were sure you know the song:

First verse: Well schedule an initial phone call with our Recruitment team if your application fits our beat.
Chorus: After a successful phone interview your future boss and the JO&JOE Recruitment Team give you an appointment! Be strong!
Last verse: Naturally youll hear back from us whether its or .

JO&JOE Benefits:

Staff meal while on shift
Uniform provided and laundered
International accommodation and retail discounts across varying Ennismore & Accor Hotels properties
Family & Friends Hotel Discounts
Opportunities for further development and worldwide career progression within Ennismore/ Accor
Annual reward of a free nights accommodation at the hotel and additional perks!

Our Commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process youre welcome to let us know.

Remote Work :

Employment Type :

Part-time

JO&JOE is opening its new hostel in Auckland and is looking for its next Receptionist / All Rounder!Come and write a page in the history of JO&JOE by being part of the opening team! This hybrid role will support both the Front Office and Food & Beverage teams ensuring guests receive a warm welcome a...