Loyalty Sales Consultant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an enthusiastic and customer-focused Loyalty Sales Consultant to join our dynamic team in Jakarta Indonesia. As a key member of our loyalty program division you will play a crucial role in driving customer retention and maximizing program value for both our organization and our valued members.
In this role you will be calling previous guests of an Accor Hotel inviting them to join our award winning paid Loyalty Membership Program. More specifically you will:
- Make outbound calls to customers who have stayed at an Accor hotel
- Use Accor Plus sales methodology to discover needs & close sale
About You
- You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members
- Strong communication skills with the ability to adapt to different customers
- Active listening and a genuine interest in understanding customer needs
- Excited about working in a sales environment with uncapped commissions
Qualifications :
- Proven experience in sales customer service or a related field preferably in the hospitality or travel industry
- Strong communication skills with the ability to build rapport quickly and effectively over the phone
- Excellent active listening skills and a genuine interest in understanding customer needs
- Demonstrated ability to adapt communication style to different customer personalities
- Goal-oriented mindset with a track record of achieving sales targets
- Proficiency in CRM software and basic computer skills
- Knowledge of loyalty programs and customer retention strategies
- Strong problem-solving skills and ability to think on your feet
- Excellent time management and organizational skills
- Ability to work in a fast-paced target-driven environment
- Fluency in English and Bahasa Indonesia; additional languages are a plus
- Bachelors degree in Business Marketing or a related field preferred (but not required)
- Flexibility to work in a hybrid work environment with some on-site presence required
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Direct Sales
- Door-to-Door Experience
- B2B Sales
- Customer Service
- Communication skills
- Basic Math
- Retail Sales
- Analysis Skills
- High-end Sales
- Outside Sales
- negotiation
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do fostering authentic and meaningful connections, and c ... View more
