F&B Team Leader

Job Description

We are seeking an enthusiastic and customer-focused Food and Beverage Team Leader to join our dynamic team in Manchester.

As a vital part of our hospitality organisation you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.

• Provide a warm and personalised welcome to all guests creating a friendly and inviting atmosphere
• Lead develop and support a team of service specialists in daily hotel operations.
• Maintain high standards of service contributing to the attainment of the departments qualitative and quantitative targets.
• Assist the F&B Manager to implement hotel strategy and reach KPIs.
• Develop close relationships with guests to encourage loyalty and enhance guest satisfaction
• Assist in the preparation and service of food and beverages ensuring presentation and quality meet our exacting standards
• Collaborate with kitchen staff to understand menu items and communicate special dietary requirements
• Maintain a clean and organised work environment adhering to all health and safety regulations
• Handle cash and card transactions accurately and efficiently
• Respond promptly and professionally to guest inquiries and concerns
• Contribute to the overall success of the team by supporting colleagues and adapting to operational demands.

Qualifications :

Qualifications

• Passion for hospitality and food and beverage service
• Previous experience in a similar food and beverage role is preferred
• Excellent communication and interpersonal skills
• Strong team player with a collaborative approach
• Detail-oriented with a keen eye for quality and presentation
• Flexible and adaptable willing to meet the demands of a dynamic hospitality environment
• Basic knowledge of food safety practices
• Ability to work efficiently in a fast-paced setting
• Customer service-oriented with a friendly and enthusiastic demeanour
• Physical stamina to stand for extended periods and carry moderate loads
• Basic numeracy skills for handling financial transactions
• Willingness to learn and grow within the organisation

Additional Information :

Additional Information

A job a career or a calling - whatever brings you here we have something for you!

As part of our team you can have:

• Free night stays in our UK hotels and 30% discount in any Accor Hotel Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives

Grow your experience anywhere. Explore limitless opportunities across 5000 Accor hotels in over 100 countries

• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Remote Work :

No

Employment Type :

Full-time