Sr. Manager, Community Team
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Manager Community Team will be responsible for the daily operations of the internationally connected Community group that works within an integrated team on an assigned portfolio of games. The Community Team is responsible for player engagement activities across community channels including content creation sentiment reporting and player insights and feedback. This role helps oversee shape and manage the overall performance and development of the Community team.
WHAT YOULL DO
- Oversee the day-to-day management and operations of the Community team on an assigned portfolio of games.
- Implement global strategies best practices and initiatives to support the player community.
- Drive and improve content production practices quality and team Key Performance Indicators and objectives.
- Follow and implement social media content and engagement best practices incorporating key learnings into team standards and training.
- Drive and optimize player insight strategies feedback cycle practices and relevant tools to guide decision making with Development Publishing and Community.
- Coach and develop the team by assessing strengths and development needs giving timely feedback and creating improvement and training plans.
- Manage team reports schedules staffing allocations and resources to accomplish mission.
- Engage in the day-to-day supervision and review of Community Development Community Manager and Community Representative work and results.
- Develop and maintain relationships with partner teams in Community Support Publishing and Studios.
- Make recommendations to all Leadership stakeholders and Executive management on progress and improvements.
- Create a fun collaborative environment with a shared passion for Ubisoft players.
Qualifications :
WHAT YOULL BRING
- Intermediate experience in a community management supervisory role minimum
- People management experience with a track record of leading diverse distributed teams.
- Familiar with social media channels live streams and YouTube.
- Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.
- Ability to write reports business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
- Fluency in French
Additional Information :
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences from Assassins Creed Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If youre passionate about innovation and pushing entertainment boundaries join our journey and help us create the unknown!
We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities while giving you the opportunity to maintain your work-life balance. Note that some roles are fully office-based and are not eligible for hybrid work.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
Opened in October 2011, Ubisoft Abu Dhabi is one of the first major video game studios based in the UAE capital and is focusing on developing and bringing to market successful mobile games for a worldwide audience. This position is based in the vibrant expat city of Abu Dhabi, the c ... View more
