Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.
Ensure personalised efficient luxury service is provided to all guests.
Ensure all Food & Beverage is served according to Club Millésime standards and exceeds the expectations of our guests
To initiate contact with hotel guests to offer individual services and to ensure guest satisfaction.
Promote a healthy working relationship with all departments in a bid to ensure all possible information is communicated in the best interests of the guests and the hotels operations.
Liaise with Chef/kitchen brigade to ensure service times are adhered to.
Ensure all mis-en-place is completed prior to guests arriving.
Ensure the presentation of Food & Beverage within Club Millésime is of a high luxury service standard.
Carry out any additional duties as requested by your supervisor and/or manager.
Additional Information :
Joining our team will unlock generous local national & international industry benefits on accommodation dining travel wellbeing & more from Day 1. You will thrive in a fast-paced collaborative work environment and be a part of the Hotels future success. We offer discounted city parking complimentary dry cleaning progressive leave policies (including 10 weeks parental leave) and unlimited development opportunities as you learn from industry experts with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us.
If this sounds like the right opportunity for you a new challenge in 2025 we look forward to finding out more about you and invite you to apply!
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more