Sofitel Melbourne is looking for a Housekeeping Supervisor to assist the Housekeeping Management team in ensuring the efficient day to day running of this busy department. This role will provide crucial support and leadership to Ambassadors whilst maintaining the consistent high level of service and product standard expected of a luxury brand.
KEY RESPONSIBILITIES
Induct and train new Ambassadors into the Housekeeping team department and Hotel in their first month to meet Brand and Service standards
Ensure adherence of all team members on safe work practices
Collaborate with the team ensuring daily briefings and relevant information is communicated
Assist Management in the daily checking of rooms to maintain standards
Liaise with Front Office and Maintenance to ensure rooms are available for our guests arrival
Ensure safe storage issue and effective use of cleaning materials and equipment as specified by the manufacturer and procedure manual
Prepare daily reports for hotel occupancy forecast events and group movements
Qualifications :
SKILLS AND ATTRIBUTES
Minimum experience of two years in Housekeeping in a similar role is preferred
Computer literate in Excel Microsoft word experience with Opera and HotSos is an advantage
Ability to work a rotating roster including weekdays weekends and public holidays
Excellent interpersonal organisational skills and attention to detail
Full working rights in Australia
Additional Information :
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We live by our Heartist principles that is the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbournes CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Remote Work :
No
Employment Type :
Full-time
Sofitel Melbourne is looking for a Housekeeping Supervisor to assist the Housekeeping Management team in ensuring the efficient day to day running of this busy department. This role will provide crucial support and leadership to Ambassadors whilst maintaining the consistent high level of service and...
Sofitel Melbourne is looking for a Housekeeping Supervisor to assist the Housekeeping Management team in ensuring the efficient day to day running of this busy department. This role will provide crucial support and leadership to Ambassadors whilst maintaining the consistent high level of service and product standard expected of a luxury brand.
KEY RESPONSIBILITIES
Induct and train new Ambassadors into the Housekeeping team department and Hotel in their first month to meet Brand and Service standards
Ensure adherence of all team members on safe work practices
Collaborate with the team ensuring daily briefings and relevant information is communicated
Assist Management in the daily checking of rooms to maintain standards
Liaise with Front Office and Maintenance to ensure rooms are available for our guests arrival
Ensure safe storage issue and effective use of cleaning materials and equipment as specified by the manufacturer and procedure manual
Prepare daily reports for hotel occupancy forecast events and group movements
Qualifications :
SKILLS AND ATTRIBUTES
Minimum experience of two years in Housekeeping in a similar role is preferred
Computer literate in Excel Microsoft word experience with Opera and HotSos is an advantage
Ability to work a rotating roster including weekdays weekends and public holidays
Excellent interpersonal organisational skills and attention to detail
Full working rights in Australia
Additional Information :
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We live by our Heartist principles that is the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued inspired and to strive for greatness every day.
We offer our Heartists:
- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbournes CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels
Remote Work :
No
Employment Type :
Full-time
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