Responding timely to trucks entering the scale.
Ensuring proper Bill of Lading matches the loads being picked up by specific carrier.
Communicating daily with the Operations Manager regarding the inbound and outbound load plans for the following day.
Communicating changes to Customer Service Specialist in a timely manner in the event a production issue requires a change in the loads coming in or picking up the next day(s).
Maintaining the status of empty and loaded trailers in the yard.
Supporting the Operations Manager on communication with the yard jockey for trailer needs.
Managing all necessary documents for shipments and sending daily to deemed parties.
Sending all loading/unloading reports to the appropriate CSR contact as applicable.
Uploading all container photos for export shipments in a timely manner.
Sending all invoices received at the plant to the procurement team.
Keeping the Plant PO list updated (sending invoices to the AP team).
Forwarding any freight invoices to CSR Team - hauler invoices.
High School diploma or equivalent
1 years of experience
Experience with scale technology
Proficiency in Microsoft Office Suite
Excellent Customer Service Skills
Strong Attention to Detail
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