Scrum Master

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

***Work Authorization Requirement***

***Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position.***

***Work Location Requirement***

***Position requires employee to work out of customer office in Atlanta GA 5 days a week***

In one sentence

The Scrum Master (SM) has the responsibility to serve as a key member of the IT Scrum team(s) for Agile trains / projects.

What will your job look like

You will need to be a self-starter self-aware organized passionate and committed to leading the transformation working directly with developers analysts testers product owners business users and other technology areas to ensure rapid product delivery.
Provide leadership and guidance to squads.
Assess vulnerabilities and recommend remediation/mitigation disposition and estimate effort and dependencies for current backlog.
Assess and lead the teams organization and coach to higher levels of maturity including team dynamics at a pace that is sustainable & comfortable.
Facilitate and schedule all Scrum ceremonies and follows up on action items.
Monitor team backlog daily and ensure it accurately reflects the current state including burn-down chart and status at the release and sprint levels.
Facilitate impediment resolution in a timely cost effective manner; stay attuned to team needs and remove impediments before they form.
Support and partner with the Product Owner and Scrum team(s) in the definition refinement and grooming of user stories as well as release planning.
Assist with internal and external communication to improving visibility of information.
Provide support to the team using a servant leadership style whenever possible and lead by example.
Lead the execution of the Product Release Schedule.
Define & maintain Sprint velocity & capacity track the sprint health and establish a stable velocity.
Uses retrospective techniques to coach the team on continuous improvements and self-accountability.
Participate in the Agile Community whenever possible to keep abreast with Agile Scrum standard methodologies and new trends.
Assist in the transformation of combining remote locations into cohesive teams when necessary
Contribute in development and testing activities as needed

All you need is...

At least 3 years experience in development with Telco companies
At least 2 years of experience in large and complex systems with multiple partners
Experience in mobile application delivery
Proven experience as technical scrum master in Telco companies
Proven CI/CD automation experience and Infrastructure oriented
Problem solving and analytical skills
Experience working in Agile / SAFe mode of operation
Advantage: Agile / SAFe certification

Why you will love this job:

Lead and mentor a development team
Be challenged with leading technical aspects of the project
Join an organization with ever growing opportunities fo growth
Opportunity to work with the industry most advanced technologies
We are a dynamic multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate daring and phenomenal teammates that stand by each other with a dedication to creating a diverse inclusive workplace!
We offer a wide range of stellar benefits including health dental vision and life insurance as well as paid time off sick time and parental leave!