Supervisor, Customer Accounting & Administration (Office Manager)

Whitehorse - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Description

Your opportunity is here.

What We Offer:

Competitive Salary
Relocation Support
Northern Allowance
Monday to Friday 40 hours per week
20 days paid vacation per year
5 additional paid days off
Vacation Allowance
Charitable donation matching
Employee share purchase plan
Flexible benefits from first day of employment
Comprehensive Employee & Family Wellness Program
A culture based on caring integrity agility collaboration and safety

Why Work Here

At ATCO Electric Yukon were more than just a utility provider; were a team that shows up for our communities our colleagues and the future. Every role here including yours contributes to a safer more reliable and more connected North. Were powered by people who care deeply about doing the right thing even when its hard.

About the Role

As a key member of the ATCO Electric Yukon leadership team youll lead a team of administrative and customer service professionals responsible for the delivery of customer billing account management revenue collection and day-to-day office operations.

What Youll Do

Lead coach and support the Customer Service and Administration team to deliver high-quality consistent customer service
Oversee billing accounting metered sales invoicing collections and account reconciliation
Supervise office administration including document management inventory and systems maintenance
Develop and implement internal procedures to support continuous improvement
Liaise with Operations Engineering and other internal departments to support customer service activities
Respond to customer inquiries related to billing energy management and account services ensuring timely resolution
Support business plan development and contribute to regulatory reporting
Recruit develop and evaluate team members including performance coaching and training plans
Represent ATCO professionally with customers vendors local officials and governments

What You Bring:

Post-secondary education in business administration (university degree technical institute or college diploma)
Minimum 7 years of progressive experience in administration and customer service with at least 2 years in a supervisory or team lead role
An equivalent combination of education and experience may also be considered.
Experience in office management including equipment and inventory coordination
Strong knowledge of practices and principles with budget management experience
Proficiency in Microsoft Office Programs
Experience with enterprise systems such as Oracle is an asset
Excellent interpersonal and communication skills both written and verbal
Strong organizational and problem-solving abilities
A commitment to service excellence and leading by example
Ability to work collaboratively across departments and build strong community relationships

We would like to thank everyone for their application; however only those being considered for an interview will be contacted.

Closes: October 20th 2025

ATCO Electric Yukon is part of ATCO Ltd. With approximately 6000 employees and assets of $23 billion ATCO is a diversified global holding corporation with investments in Structures & Logistics (workforce housing innovative modular facilities construction site support services and logistics and operations management) Energy Infrastructure (electricity generation transmission and distribution; natural gas transmission distribution and infrastructure development; energy storage and industrial water solutions; and electricity and natural gas retail sales) Transportation (ports and transportation logistics) and Commercial Real information can be found at.

ATCO is proud to be an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status veteran status sexual orientation gender identity or any other characteristic protected by our website for more information.

In the spirit of reconciliation we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history languages ceremonies and culture of the Indigenous Peoples who call these areas home.

Required Experience:

DescriptionYour opportunity is here.What We Offer:Competitive SalaryRelocation SupportNorthern AllowanceMonday to Friday 40 hours per week20 days paid vacation per year5 additional paid days offVacation AllowanceCharitable donation matchingEmployee share purchase planFlexible benefits from first day...