Customer Service Representative (Property Management)
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Job Location:
Columbus, NE - USA
Hourly Salary:
USD 19 - 20
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Behind every great community is someone who knows how to listen follow through and make people feel heard. If youre the kind of person who anticipates needs manages the details others miss and builds trust with every interaction youre exactly who were looking for.
At Capital Property Solutions (CPS) our Resident Services team is the heartbeat of our operation - turning resident requests into trusted relationships. This is where strong communicators organized problem-solvers and customer-focused professionals thrive.
Were looking for a Resident Services Coordinator who can manage details without losing sight of the big picture juggle a busy inbox without breaking a sweat and turn even a frustrated caller into a satisfied one.
Why Join Us
At CPS we invest in our people. We offer competitive compensation of $19-$20/hr plus 100% paid medical insurance. Youll also receive a comprehensive benefits package that includes:
At Capital Property Solutions (CPS) our Resident Services team is the heartbeat of our operation - turning resident requests into trusted relationships. This is where strong communicators organized problem-solvers and customer-focused professionals thrive.
Were looking for a Resident Services Coordinator who can manage details without losing sight of the big picture juggle a busy inbox without breaking a sweat and turn even a frustrated caller into a satisfied one.
Why Join Us
At CPS we invest in our people. We offer competitive compensation of $19-$20/hr plus 100% paid medical insurance. Youll also receive a comprehensive benefits package that includes:
- Dental life insurance and HSA options
- 11 paid holidays generous vacation sick and wellness time
- Weekends off and a MondayFriday schedule
- Company-provided computer and tools
- Career growth opportunities with a strong track record of internal promotion
- A workplace culture that recognizes great work and treats team members like family
- Be the first line of communication for residents - responding to phone calls emails and formal requests with professionalism and care
- Handle day-to-day processes like community mailers document tracking portal updates and key fob management
- Support property managers by processing forms maintaining rosters and distributing communication to residents
- Enter track and update critical resident data to ensure accurate and timely service
- Keep things running smoothly behind the scenes from assisting with annual meeting prep to managing application paperworkRepresent CPS with confidence and compassion even when challenges arise
- Have a high school diploma or equivalent (prior customer service experience is a big plus)
- Bring a professional clear and friendly communication style both in writing and over the phone
- Can stay calm and solution-focused in de-escalating customer challenges
- Are tech-savvy with strong Microsoft Office skills (especially Word Excel and Outlook)
- Take pride in your attention to detail and feel confident managing multiple tasks at once
- Enjoy being part of a supportive team but are comfortable working independently too
Required Experience:
Manager
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Looking for a HOA Management in Columbus, OH? We are local experts with the HOA Management experience and systems you need. Contact Capital Property Solutions today at (614) 481-4411 for your Columbus HOA Management needs.
