Address: Financial and Employer Services Division / Member Benefits
3300 N. Central Avenue Phoenix Arizona 85012

Grade: 20

Closing Date: Monday October 13 2025

The Arizona State Retirement System is seeking a proactive individual with work experience in pension-related calculations to fill three vacancies on the Production Support team in Member Benefits.

Due to the high caliber of internal ASRS candidates this recruitment is open only to current ASRS employees.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

Performs reviews and validates complex calculations for ASRS benefits. This includes reviewing the calculation and processing elements completed by others to ensure accuracy completeness and proper payment of benefits.
Communicates with members internal staff and employers through all modes of communication.
Researches analyzes and verifies information relating to members and beneficiaries benefit payments and member accounts following statute and legal determinations.
Ensures compliance with applicable federal and state legislation and Internal Revenue Service regulations.
Assists with cross divisional work as assigned. Mentoring others.
Other duties as assigned as related to the position.

Knowledge of the methods and techniques of automated financial/disbursement systems and databases
Knowledge of statutes policies and procedures and information systems pertaining to ASRS
Knowledge of IRS regulations with regard to payment and reporting of annuities and lump sum disbursements
Advanced analytical mathematical and problem-solving skills
Strong written and verbal communication skills
Attention to detail to process a high volume of varying calculations and reviews and meet multiple deadlines with a superior level of accuracy
Ability to work effectively independently and in team environment
Proactive in resolving complex issues and improving inefficiencies
Exercise a high degree of initiative and independence
Strong computer skills with emphasis on Excel and relational databases
Superior organizational skills in order to multi task and adapt easily to changing priorities
Proven ability to apply Arizona statutes to work process

The ideal candidate for this position will have:
Prefer one year of work experience calculating and reviewing benefits pensions or similar financial transactions
Prefer one year work experience calculating adjustments to individual account balances
Prefer Bachelors degree with an emphasis in math

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Candidates selected for hire will be subject to a background investigation to include credit and criminal history.

The State of Arizona offers an excellent comprehensive benefits package that includes:
Robust and affordable insurance plans (medical dental life and short-term disability options)
Top-ranked retirement and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years; sick time accrued at 3.70 hours bi-weekly
An incentivized commuter club and public transportation subsidy program
Work-life balance supported by flexible work hours telework and Monday thru Friday work weeks
The opportunity to participate in deferred compensation credit union membership and a wellness program
Rewarding work that benefits the people of Arizona
Public Service Loan Forgiveness eligible employer
Opportunity for goal-based and spot incentives

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

The Arizona State Retirement System is located in midtown Phoenix within walking distance of the Light Rail. We also provide free covered parking. We offer a stable work environment and an atmosphere that fosters a healthy work-life balance.

Employees are required to participate in the Arizona State Retirement System.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling . Requests should be made as early as possible to allow sufficient time to arrange the accommodation. If you have any questions about the position please contact Jana George at