ServiceNow Solution Architect

Santa Clara County, CA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: ServiceNow Solution Architect
Location: Santa Clara CA- Hybrid
Duration: Long-Term Contract

Job Description:

We are seeking a ServiceNow Solution Architect to design and deliver scalable enterprise-grade learning and customer experience solutions. The ideal candidate has strong experience in enterprise solution architecture workflow automation and ServiceNow platform engineering.

Responsibilities:

Architect end-to-end solutions for ServiceNow University products enabling AI-powered learning workflows and connected experiences.
Define solution blueprints integrating data workflows AI/ML capabilities and third-party systems.
Collaborate with product managers engineering teams and solution architects to ensure technical alignment and reuse of common patterns.
Design extensible APIs integration frameworks and automation workflows.
Translate business requirements into scalable technical architecture and implementation plans.
Ensure data security consistency and compliance across ServiceNow platforms.
Lead architecture reviews guiding teams on scalability performance and design trade-offs.
Provide technical guidance and influence product direction through user-centric architectural insights.

Required Skills & Experience:

12 years of experience in enterprise architecture platform engineering or application design.
Proven experience in architecting customer experience and workflow automation solutions.
Strong understanding of ServiceNow platform architecture modules and integrations.
Hands-on experience with integration patterns REST/SOAP APIs and event-driven architecture.
Familiarity with data platforms reporting and analytics in a customer success context.
Excellent communication and collaboration skills; ability to influence cross-functional teams.

Preferred Qualifications:

Experience with ServiceNow University or similar ServiceNow implementations.
Background in SaaS platforms enterprise workflows or customer service systems.
Exposure to AI/ML-powered applications (chatbots recommendations intelligent routing).
Knowledge of microservices API-first design and modular architecture principles.
Experience working in global matrixed organizations.

Job Title: ServiceNow Solution Architect Location: Santa Clara CA- Hybrid Duration: Long-Term Contract Job Description: We are seeking a ServiceNow Solution Architect to design and deliver scalable enterprise-grade learning and customer experience solutions. The ideal candidate has strong experience...

Job Title: ServiceNow Solution Architect
Location: Santa Clara CA- Hybrid
Duration: Long-Term Contract

Job Description:

Responsibilities:

Architect end-to-end solutions for ServiceNow University products enabling AI-powered learning workflows and connected experiences.
Define solution blueprints integrating data workflows AI/ML capabilities and third-party systems.
Collaborate with product managers engineering teams and solution architects to ensure technical alignment and reuse of common patterns.
Design extensible APIs integration frameworks and automation workflows.
Translate business requirements into scalable technical architecture and implementation plans.
Ensure data security consistency and compliance across ServiceNow platforms.
Lead architecture reviews guiding teams on scalability performance and design trade-offs.
Provide technical guidance and influence product direction through user-centric architectural insights.

Required Skills & Experience:

12 years of experience in enterprise architecture platform engineering or application design.
Proven experience in architecting customer experience and workflow automation solutions.
Strong understanding of ServiceNow platform architecture modules and integrations.
Hands-on experience with integration patterns REST/SOAP APIs and event-driven architecture.
Familiarity with data platforms reporting and analytics in a customer success context.
Excellent communication and collaboration skills; ability to influence cross-functional teams.

Preferred Qualifications:

Experience with ServiceNow University or similar ServiceNow implementations.
Background in SaaS platforms enterprise workflows or customer service systems.
Exposure to AI/ML-powered applications (chatbots recommendations intelligent routing).
Knowledge of microservices API-first design and modular architecture principles.
Experience working in global matrixed organizations.