Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions Retail Banking and Services and Corporate and Institutional Banking
Position: APS Analyst
Location: Montr al QC H3A 2A6
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: 8.00AM-5.00PM
Job Description:
The position at a glance
- The APS Analyst (Analyst) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT.
- Such tasks include change request incident and problem management for the department.
- As required the Analyst shall serve on a team which acts as a technical point of contact for all application related issues.
- The analyst shall use the SQL database and Linux platform skills to work on issues suggest improvements communicate the impact and resolution to the requestor.
- The Analyst shall further work on automating SQL and Linux scripting to display continuous improvement and work towards stabilizing the applications health.
- Assist the user community to resolve technical issues. Coverage during weekend and off-hours are on an as needed basis.
In detail
Manage daily operations requests for assistance and oversee the production applications:
-
Ensure issues are identified tracked reported on and resolved in a timely manner.
-
Manage operations expectations effectively and participate to any task force required by operations if needed.
-
Perform level 1 and 2 support and complex analysis of reported issues and evaluate alternative business solutions and workarounds to minimize the impacts
-
Prepare Test strategy Test scenarios and test cases for the defects identified
-
Liaison and discussion with the central teams for all parameterization related issues and any other functional advice on reported issues or proposed solutions.
-
Work with external infrastructure monitoring and DBA team to fix the incidents.
-
Ensure a smooth follow up of all technical processes (Online STP and batches ).
-
Understand the database concepts and provide extractions to users whenever required.
-
Participate to the night support of the application and undertake the appropriate actions both functional and technical.
-
Closely follow up of all generated logs (Online STP batches) and alerts and monitor the flows dashboards.
-
Ensures presence monitoring and checks during application rollouts and DR exercises.
-
Ensure excellent Communication reporting and escalation as and when needed.
The strengths and skills that will help you succeed
-
Bachelors degree required in IT equivalent to Computer Science or other similar engineering fields; advanced degree considered a plus.
-
Minimum 6 years financial industry experience with an emphasis on Custody activity.
-
Prior business analysis experience in an application support environment
-
Experience with PL/SQL developer.
-
Familiarity with Autosys Quality Center Sailpoint ServiceNow and Jira.
-
Experience in Custodian Industry is a must.
-
Prior experience working on Banking application is a strong plus.
-
Prior experience creating requirements documents functional specifications process flow diagrams and procedures.
-
Strong knowledge of asset setup corporate actions tax domestic settlements income or cash processing is a must in custody domain (at least 2 of these).
-
Good written and spoken English is a must.
-
Strong Corporate Actions/Tax knowledge in US Market is a major plus.
-
Overall General IT knowledge is a must).
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions Retail B...
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions Retail Banking and Services and Corporate and Institutional Banking
Position: APS Analyst
Location: Montr al QC H3A 2A6
Duration: 12 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: 8.00AM-5.00PM
Job Description:
The position at a glance
- The APS Analyst (Analyst) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT.
- Such tasks include change request incident and problem management for the department.
- As required the Analyst shall serve on a team which acts as a technical point of contact for all application related issues.
- The analyst shall use the SQL database and Linux platform skills to work on issues suggest improvements communicate the impact and resolution to the requestor.
- The Analyst shall further work on automating SQL and Linux scripting to display continuous improvement and work towards stabilizing the applications health.
- Assist the user community to resolve technical issues. Coverage during weekend and off-hours are on an as needed basis.
In detail
Manage daily operations requests for assistance and oversee the production applications:
-
Ensure issues are identified tracked reported on and resolved in a timely manner.
-
Manage operations expectations effectively and participate to any task force required by operations if needed.
-
Perform level 1 and 2 support and complex analysis of reported issues and evaluate alternative business solutions and workarounds to minimize the impacts
-
Prepare Test strategy Test scenarios and test cases for the defects identified
-
Liaison and discussion with the central teams for all parameterization related issues and any other functional advice on reported issues or proposed solutions.
-
Work with external infrastructure monitoring and DBA team to fix the incidents.
-
Ensure a smooth follow up of all technical processes (Online STP and batches ).
-
Understand the database concepts and provide extractions to users whenever required.
-
Participate to the night support of the application and undertake the appropriate actions both functional and technical.
-
Closely follow up of all generated logs (Online STP batches) and alerts and monitor the flows dashboards.
-
Ensures presence monitoring and checks during application rollouts and DR exercises.
-
Ensure excellent Communication reporting and escalation as and when needed.
The strengths and skills that will help you succeed
-
Bachelors degree required in IT equivalent to Computer Science or other similar engineering fields; advanced degree considered a plus.
-
Minimum 6 years financial industry experience with an emphasis on Custody activity.
-
Prior business analysis experience in an application support environment
-
Experience with PL/SQL developer.
-
Familiarity with Autosys Quality Center Sailpoint ServiceNow and Jira.
-
Experience in Custodian Industry is a must.
-
Prior experience working on Banking application is a strong plus.
-
Prior experience creating requirements documents functional specifications process flow diagrams and procedures.
-
Strong knowledge of asset setup corporate actions tax domestic settlements income or cash processing is a must in custody domain (at least 2 of these).
-
Good written and spoken English is a must.
-
Strong Corporate Actions/Tax knowledge in US Market is a major plus.
-
Overall General IT knowledge is a must).
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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