Director of Business Intelligence & RevOps

About MarketStar:

In everything we do we believe in creating growth for our clients our employees and our community. For the past 35 years we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand sales customer success and revenue operations solutions. We are passionate about cultivating career advancements for our people and support them through mentorship leadership and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values embraced by our 3000 employees worldwide. From our headquarters in Utah USA to our global offices in India Ireland Bulgaria Mexico the Philippines and Australia we all work together to drive innovation and success.

We are excited to have you apply to join our leadership team and cant wait to discuss how we can help you find growth as well as how you can drive growth for your team and make an impact on our business.

About the Director of Business Intelligence & RevOps:

The Director of Business Intelligence & RevOps is a strategic leader and trusted advisor who acts as the bridge between Business Intelligence and the customers we serve. This role is responsible not only for tactical execution but for shaping the broader data strategy for client services developing partnerships with key stakeholders and advocating for BI capabilities to influence business outcomes.

This role is a leadership position that contributes to team growth operational maturity and strategic alignment with business goals.

Location: Ogden UT - Hybrid

What will you do

• Lead and scale a team of Report Developers providing strategic direction prioritization and mentorship across BI tools client engagements and project delivery.

• Serve as the senior BI point of contact for key client stakeholders ensuring BI outputs align with strategic business objectives.

• Meet with client services regularly to evaluate and evolve BI deliverables identifying gaps and areas for innovation and improvement.

• Develop and maintain executive-level relationships with client leadership including participating in QBRs and strategic planning meetings.

• Consult with client services management and executive leadership on opportunities for BI to drive performance improve efficiency and support revenue growth.

• Represent BI during client meetings: present insights and strategic recommendations manage high-level scoping and lead data storytelling efforts to influence business decisions.

• Prioritize and oversee BI reporting and analytics projects implementing governance and scalable processes to manage project lifecycle from scope to delivery to continuous optimization.

• Create and enforce reporting request SLAs intake frameworks and tiered support models to manage delivery expectations and operational efficiency.

• Partner with internal BI leadership to define and execute on long-term product process and service improvements.

• Drive organizational understanding and adoption of BI outputs by developing enablement strategies documentation and stakeholder education.

• Stay current with BI best practices tools and platforms (e.g. Salesforce SQL Power BI Excel Online Google Sheets) and evaluate emerging technologies for team adoption.

• Develop a deep understanding of the assigned business units operational and financial models and help shape data models that support business planning.

• Oversee data QA strategy and work with report developers and stakeholders to ensure data accuracy and reporting integrity.

• Establish audit and compliance frameworks for reporting systems and user access in accordance with industry data security and privacy standards.

What Will You Need to Succeed

• Bachelors degree in business marketing statistics computer science or mathematics-related fields; Masters degree or MBA strongly preferred.

• 57 years of experience in BI analytics or account management roles with increasing responsibility.

• 3 years of experience managing teams projects or functions within BI or analytics.

• Proven ability to lead cross-functional initiatives manage competing priorities and influence without direct authority.

• Strong understanding of data governance analytics lifecycle and project management methodologies (Agile Scrum or PMP a plus).

• Experience with SQL Power BI and Excel Online.

• Demonstrated expert-level proficiency in Salesforce including experience with complex reporting workflow automation and data architecture; Salesforce Administrator certification with additional certifications (e.g. Advanced Administrator Platform App Builder) strongly preferred.

• Excellent written and verbal communication skills with a demonstrated ability to tailor insights to executive and operational audiences.

• Strong customer-centric mindset with the ability to translate complex data concepts into business value propositions.

• Knowledge of database design cloud platforms (Snowflake BigQuery) and BI tool architecture a plus.

What We Offer:

In our commitment to our We Care value we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy

• Paid medical leave

• Child/Dependent care reimbursement

• Education reimbursement

• 401k match hardship loan program access to financial wellness advisor

• Comprehensive healthcare coverage including medical dental and vision

The salaryfor this position is $150000.00 annually. There are several factors to consider including but not limited to the roles responsibilities experience location education/training internal equity and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process please contact us at for assistance.