NA Claims Night Shift AdvisorSr. Advisor

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 08-10-2025

Vacancies: 1 Vacancy

Job Summary

Description

ClaimsReporting&Evidencing:

Lossnotificationtotheunderwriterwithin24hoursofMumbaireceipt
ProcuringClaimrelatedinformation(claimnumberandadjustorinformation)fromthe underwriters and relaying it to the client
Evidencingofclaimrelatedinformationandaddressingthereceivedqueriesinliaisonwiththe Claims Advocate Group(North America Counterparts)

KPIManagement

maintainsetSLAAccuracy/qualityTAT standards prescribed by the Business Unit. Manage work load/ volumes and delivery expectations as per business requirement
Manageworkload/volumesanddeliveryexpectationsasperbusinessrequirement
Developasoundunderstandingofthebusinessprocess.
Updateworktrackerandtimetrackingtoolsaccuratelyandonrealtimebasis
Completead-hoctasksasdirectedbyTeamLeader.
Ensure adherence to compliance and operate within the guidelines of internal and external to protect clients colleagues and the business interests of the company.

OperationsManagement/OperationalEffectiveness

Participateandcontributeinteamhuddles.
Proactivelysupportkeyinitiativesthathavebeendeliveredtoimplementchange.
Toensureanyfeedback(includingbreach/errors)foundinthe processisinformedtotheteam Manager instantly.

Relationshipmanagement

Ensureongoingeffectiverelationshipswithstakeholders(Internal/external)

Qualifications

Qualifications:

AnyGraduateorPostGraduate

Skills:

Goodcommunicationskills&interpretationskills
Shouldbeaquicklearnerandteamplayer
Passionateaboutquality
Effectiveprioritisationskillstomeetbusinessobjectives
Abletoworkindependentlywhenrequired
Possessesakeeneyefordetails
Abilitytoworkunderpressure

Knowledge:

HavinggoodunderstandingandknowledgeofInsurance.
GoodworkingknowledgeofMicrosoftofficeparticularlyWord&Excel

Required Experience:

Senior IC

DescriptionClaimsReporting&Evidencing:Lossnotificationtotheunderwriterwithin24hoursofMumbaireceiptProcuringClaimrelatedinformation(claimnumberandadjustorinformation)fromthe underwriters and relaying it to the clientEvidencingofclaimrelatedinformationandaddressingthereceivedqueriesinliaisonwiththe Cl...