Customer Service Representative Poland Temporary Position
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Application Deadline: Nov. 10 2025
- Warszawa
- Hybrid
Job Description
You might not have heard about us yet but give us a moment! We are LYKO an online beauty retailer ready to take over the world! Or to be more precise the beauty world. We offer one of the widest selections of beauty products in Poland. Over 55000 products from more than 1000 brands You bet!
The secret to our success In every decision we make and everything we do we put our customers first.
Looking for experience in the beauty industry Lets Talk!
We are currently looking for someone to support our growing Customer Service Growth Hub in Warsaw. Youll be a key member of the team ensuring an exceptional experience for our customers in Poland Germany Austria and the Netherlands. Our team may be small but your impact will be huge!
At LYKO youll experience the dynamic vibe of a start up combined with the stability of a larger company. Our headquarters are in Sweden meaning youll collaborate with colleagues from different countries and get a taste of Scandinavian work culture. We have big ambitions but work-life balance and a great atmosphere are top priorities for us.
Our journey is just beginning. The goal To conquer the European beauty market. Want to be part of this adventure Apply now!
Your Responsibilities
As a Customer Service Team Member you will play a crucial role in LYKOs growth in Poland and across Europe. Through chat and email youll support customers with deliveries returns and any technical issues they may face.
But thats not all youll also be their personal advisor and beauty expert! Our goal is to consistently provide top-tier service and exceed customer expectations!
What We Offer
- The position is a temporary position for three months until the end of 2025. Its a full-time position (Monday - Friday) standard office hours.
- Our office is located in the heart of Warsaw close to the Centrum Nauki Kopernik metro station. We work in a hybrid model three days a week in the office and for the other two days its up to you: home office or office Your choice!
P.S. As a benefit you also get an Employee discount on ALL products available on
At LYKO we believe that the right people in the right roles are the key to success. We create an open and friendly environment that combines ambitious goals with a great work atmosphere. Do you want to gain experience working in the beauty industry
If you join us youll have the chance to work in a fast-growing company with a truly unique organizational culture! Our values are: Fun Fabulous Focused & Friendly and we hope youll share them with us soon! Want to learn more about our culture and company Check out our career page!
Who Are We Looking For
Were searching for someone who:
- Excels at building relationships and considers communication a strong suit
- Is fluent in Polish and English both spoken and written
- Is passionate about the beauty industry and the latest trends
- Is proactive and enjoys working in an engaged team
- Learns new technologies and IT systems quickly
- Wants to grow in customer service enjoys taking on new challenges and isnt afraid of diverse tasks
- Customer service experience is a plus and knowledge of German and/or Dutch will be an advantage.
Who Are We
LYKO is a leading e-commerce company in the Nordic countries specializing in beauty. We operate 30 physical stores in Sweden Norway and Finland along with modern production centers well-stocked warehouses (including one in Berlin) an efficient logistics system and a growing B2B sales division.
Currently LYKO employs over 1200 people processes around 7 million orders per year and generates a revenue of over 300 million. After huge success in the Nordics four years ago we decided to expand into the Netherlands Poland Austria and Germany aiming to conquer all of Europe! The exciting part This is just the beginning!
How to Apply
If this sounds exciting and youre eager to apply go ahead and do it ASAP! Its quick and easyno CV or cover letter needed. Instead we ask you to answer a few questions that are valuable in our selection process. We believe that who you are and the skills you bring are just as important as your previous experience. Thats why we also use personality tests early in the process.
Feel free to apply as soon as possible but no later than November 10th 2025. The position will be filled as soon as we find the right candidate so dont hesitate!
Do you have questions about the position Contact Małgorzata Promińska Team Manager Customer Relations Poland emailprotected.
We look forward to hearing from you!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About the company Lyko is a haircare and beauty specialist with the ambition to transform the industry!
