DevOps Tech Support

LS Technologies a Tetra Tech Company and the Federal Aviation Administration (FAA) is seeking a highly skilled Technology Specialist (Second Shift) to serve as a DevOps Tech Support. The candidate will support FAA development tenants with the integration deployment monitoring and maintenance of cloud environments ensuring operational efficiency system reliability and compliance with FAA standards. This role bridges operations and development teams by automating workflows troubleshooting technical issues and implementing solutions to enhance continuous integration and continuous delivery (CI/CD) pipelines using modern DevOps tools such as GitLab GitHub Terraform and Ansible.

Responsibilities

• Provide DevOps support for FAA applications and systems including deployment configuration and ongoing maintenance.
• Build manage and optimize CI/CD pipelines with GitLab CI/CD GitHub Actions or similar automation tools.
• Develop and maintain infrastructure-as-code (IaC) using Terraform and Ansible to automate provisioning configuration and environment management.
• Support version control and code management practices using GitLab and GitHub.
• Monitor and troubleshoot system performance issues application errors and infrastructure outages in cloud and hybrid environments.
• Respond to service desk tickets related to technical cloud support providing troubleshooting and resolution in a timely manner.
• Assist with containerization using Docker Kubernetes or equivalent technologies.
• Work closely with system engineers developers and cybersecurity teams to resolve technical issues and maintain compliance with security requirements.
• Develop and maintain technical documentation including system configuration support runbooks and standard operating procedures.
• Provide Tier 2/3 technical support for infrastructure automation tools and development environments.

Qualifications

• 3-5 years of experience in technology support DevOps or System Administration roles
• Proficiency in Linux/Unix and Windows server administration.
• Hands-on experience with cloud platforms (AWS Azure GCP) and related DevOps toolchains.
• Strong experience with GitLab and GitHub for source control branching strategies and CI/CD automation.
• Practical experience with Terraform and Ansible for infrastructure automation and configuration management.
• Strong troubleshooting skills with scripting abilities in Bash Python or PowerShell.
• Knowledge of networking fundamentals (TCP/IP DNS VPNs load balancing).
• Ability to write and maintain system documentation.
• Experience supporting federal government IT environments.

Preferred

• AWS Certified SysOps Administrator / DevOps Engineer
• Microsoft Certified: DevOps Engineer Expert
• HashiCorp Certified: Terraform Associate
• Red Hat Certified Engineer (RHCE)
• CompTIA Security (for baseline cybersecurity compliance)

Education

• Bachelors degree in Information Technology Computer Science Cybersecurity or related field; or equivalent combination of education and experience.

Work Requirements

Work location: USA

• Position is: Completely remote

• Work Hours: 11AM-8PM EST
• Travel: 10%
• Physical requirements:
  • Extended Computer Use: Regular and prolonged periods of working at a computer terminal.
  • Lifting and Carrying: Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations or maintenance.
  • Mobility: Ability to move around the office environment to access computer hardware networking equipment and server rooms.
  • Dexterity: Manual dexterity and visual acuity to operate computer equipment troubleshoot issues and perform tasks requiring precision.
  • Sitting/Standing: Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues.
• Background check: Must have ability to obtain and maintain a Public Trust.

About LS Technologies

At LS Technologies a Tetra Tech Company were enhancing our nations critical infrastructure by providing engineering technical and professional services to Federal Government agencies. The quality of our work deep technical expertise and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees offering add-ons that speak to our growing employees needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners.

EEO Commitment

LS Technologies a Tetra Tech Company is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race color religion national origin age disability sex marital or familial status status as a protected veteran or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

We invite applications from all interested parties.

Requesting an Accommodation

LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance please send us an email or speak with your recruiter.

Compensation (Pay Bands)

Salary at LST is determined by a wide array of factors such as (but not limited to) education certifications knowledge skills competencies and experience location and clearance level as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only.

The projected compensation range for this position is provided within the posting and is based on full-time 40 hour/week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees. ** In compliance with local laws LS Technologies presents this reasonable compensation range as a guideline for roles in California Colorado New York or Washington D.C.

Benefits offered to all employees who work 30 hours per week: Medical Dental Vision Life Insurance Short-Term Disability Long-Term Disability 401(k) match Flexible Spending Accounts EAP Education Assistance Parental Leave Annual Leave and Holidays.

About Tetra Tech:

Tetra Tech is the leader in water environment and sustainable infrastructure providing high-end consulting and engineering services for projects worldwide. With 30000 employees working together Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle protect and restore the environment design sustainable and resilient infrastructure and support the clean energy transition.

Explore our open positions at Follow us on social media to learn more about our people culture and opportunities:

LinkedIn: @TetraTechCareers

X (Twitter): @TetraTechJobs