Console Operator I Part time
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Job Location:
Norwalk, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Caring For the Community You Love
Choose a career to make a difference in peoples lives every day choose Fisher-Titus!
Perks of working at Fisher-Titus:
- Hours of Work- Part time 2nd shift (3p-11p)
- Comprehensive Benefits Package- Medical & Dental coverage 401K match paid time off tuition assistance and more!
- Shift Weekend & PRN differential
About Fisher-Titus:
Fisher-Titus proudly serves the greater Huron County areas 70000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab imaging and physical rehabilitation.
Vision: Be the first choice for healthcare and employment within our community
Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community
General Summary:
This position is the communications hub of the Medical Center and is responsible for handling all calls in a timely and courteous manner responding to all inquiries in a timely fashion and providing information to callers that is accurate and up-to-date. This position is responsible for operating the Doctors Answering Service in an efficient and courteous manner. The Switchboard Operator also answers the emergency line and monitors all system alarms on a 24x7x365 basis and takes action in-line with the Safety Committees procedures.
Essential Functions:
- Utilizes a pleasant telephone etiquette as observed by manager peers and user community.
- Supports end users by consistently providing reliable timely and effective information to callers as observed by supervisor peers and user community.
- Handles call volume in a timely manner. based on call and supervisors observation.
- Fills out the Daily Check List
- Logs calls for Doctors Answering service.
- Documents ALL events and incidents that may be an issue at a later date such as Argumentative callers failure to reach a doctor in a reasonable length of time etc.
- Promptly answers emergency line and pages clearly overhead.
- Monitors alarm panels security cameras and weather.
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
Our Fisher-Titus health system proudly serves the greater Huron County area’s 70,000-plus residents by providing a full continuum of health and wellness care.
