Account Executive Enterprise (CX)
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As an Enterprise Account Executive for our CX team you will lead Freshworks efforts to build transformative partnerships with global enterprise organizations. Your expertise in CX solutions will enable you to craft and deliver high-value strategies that help organizations optimize their customer experience and operational efficiency. Youll thrive in complex sales cycles engaging C-suite executives and global teams to create lasting impact.
- Custom Engagements: Collaborate with internal teams to design and deliver highly customized solutions that align with the strategic priorities of enterprise organizations.
- Influential Stakeholder Management: Navigate complex organizational structures to align diverse global teams and secure buy-in from decision-makers.
- Creative Solution Selling: Leverage your expertise in CX workforce transformation and enterprise CX solutions to craft tailored proposals that deliver measurable value to clients.
- Account Management: Lead relationship with CX persona for current customers and find new paths of growth
- Strategic Partnership Development: Build long-term trusted relationships with C-suite executives and global stakeholders to deliver CX transformation strategies.
- Pipeline Management: Strategically manage a high-value pipeline with long sales cycles ensuring consistent progress toward closing significant deals.
Qualifications :
Experience:
- 7 years of demonstrated success in enterprise sales with a proven ability to close large complex deals and drive value for global organizations.
Expertise:
- Deep understanding of customer support/customer experience organizations landscapes and ecosystems
- Demonstrated ability to sell customer support software to multiple personas across both technical and business audiences.
- Proven success in delivering CX transformation solutions that enhance customer experience and operational efficiency.
Skills:
- Experience in managing custom solution sales processes.
- Strategic thinking organizational skills and the ability to influence at the highest levels.
Traits:
- Strategic influential and organized with a relentless focus on creating long-term value for clients.
Mindset:
- A visionary approach to sales with a passion for enabling enterprise organizations to enhance and grow their customer experience.
Additional Information :
The annual base salary range for this position is $124000 $155000 USD
Compensation is based on a variety of factors including but not limited to location experience job-related skills and level. Bonus/equity may be available.
Freshworks offers multiple options for dental medical vision disability and life insurances. Equity ESPP flexible PTO flexible spending commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
