IT Team Administrator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Working within the busy Service Delivery function the IT Administration Team are responsible for the day-to-day administration of the IT function. This may include processing invoices placing orders managing hardware assets and licenses looking after the IT starter and leaver processes documentation and resolving some user support & service requests. You will assist in the review and streamlining of IT processes to ensure they are fit for purpose help to reduce errors and maintain standards across IT. Working with the Service Delivery Manager and other IT team members you will ensure our hardware and software assets and licenses are maintained effectively and deliver value for money. You will be responsible for maintaining our IT catalogue and IT SharePoint pages. You will need to be an excellent communicator both written and verbal. This role is based at our Reading office with options for hybrid working available.
Key accountabilities include:
- IT Finance Invoicing orders and cross charges
- License Management (MS 365 Adobe)
- Hardware Asset Management
- Maintaining internal IT SharePoint and other internal and user-facing documentation
- Effectively managing our new starter and leaver processes
- Effectively managing our new and closed location processes
- Involvement in IT projects where applicable
- IT Communications
- Some 1st and 2nd line support where applicable
- Dealing with service and Incident requests from users
Qualifications :
What we need from you:
- Excellent attention to detail is required
- A measured and methodical approach to tasks
- Ability to read and interpret regular reporting on licensing assets and data from other IT Systems
- Knowledge and experience of MS365 tenant Exchange & Azure Sharepoint.
- Experience of IT Ticketing systems
- ITIL Foundation would be an advantage
- Experience of the Hospitality sector would be an advantage
- Previous experience working in a similar role or an IT Service Desk role
Additional Information :
And in return we offer:
- 25 days holiday (plus public holidays)
- Plus your birthday off
- Enhanced pension
- Life Assurance cover
- Discounts available on the high street shops holidays gyms and cinemas
- Wellbeing assistance
- Volunteering Days
- Enhanced maternity leave
- Secondary Carer leave
- Wedding/Commitment day leave
- Bespoke training and development including apprenticeships
- Salary range 25000 to 27000 per annum depending on experience
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more
