Administrator

Suffolk - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources ensuring the continued delivery of high-quality healthcare.

Howard House Surgery supports in excess of 8500 patients from a diverse range of backgrounds. We have an established team with a strong focus on customer service and on developing staff in order to deliver excellent standards of patient care.

We use SystmOne and askmyGP to facilitate effective and efficient ways of working.

We are committed to equal employment opportunities and encourage applications from all qualified individuals.

We are part of Suffolk Primary Care which is a group of GP practices delivering patient care across Suffolk. We are seeking to recruit an enthusiastic and flexible administrator with excellent interpersonal skills to join our fantastic team at Howard House Surgery in Felixstowe. The vacancy is for between 34-37.5 hours a week; however this may be negotiable for the right candidate. Flexibility is crucial to accommodate training holidays and occasional sickness.

Accountable to the Operations Supervisor and Practice Operations Manager the main responsibilities of the post include;

Ensuring the timely accurate and consistent recording of the clinical information onto the surgery computer system.
Scanning forwarding and coding clinical correspondence.
Providing information to 3rd parties.
Responding to AMGP requests.
Running searches to support clinical work.
Take responsibility for various administrative aspects of the practice.

For further details please see the job description attached.

We plan to hold interviews week commencing 8th December 2025.

About the Candidate

We would love to hear from candidates with the following;

Healthcare experience.
Strong IT and office experience is essential.
Able to be flexible and has a range of transferable skills.
You should be able to work calmly and professionally as part of a team with the ability to multi-task.
A strong command of written and spoken English with an excellent telephone manner is a must.
Good time management skills and the ability to follow protocols and or instruction and attention to detail is essential.

About Us

Benefits of working with SPC:

NHS Pension Scheme:

Defined benefits scheme
Life insurance
Family benefits including adult dependents & childrens pensions
Ill health benefits

23.7% employer contribution

Electric Car Salary Sacrifice Scheme:

Low monthly payments no deposit no credit check
Fully comprehensive insurance servicing tyres & breakdown cover
Up to 2000 annual SPC contribution (subject to conditions)

Additional benefits:

Eye care vouchers
Health service discounts including a complimentary Blue Light Card for new starters
Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees with enhancements for long service
Enhanced maternity & paternity terms
High street discounts via our online portal
Salary sacrifice schemes for technology homewares (Currys John Lewis Decathlon) cycling and gym memberships

At SPC we invest in our staffs professional growth and well-being fostering a positive work environment that benefits both our team and the communities we serve.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Required Experience:

Unclear Seniority