Housekeeping Supervisor Intern

What youll do 

We are looking for an Housekeeping Supervisor intern to be a part of the pre-opening team at SLS Barcelona. Under the guidance of the Housekeeping Manager you will be responsible for supervising the overall operation of the housekeeping department. 

• Ensure all departmental service standards and sequences of service are being upheld. 

• Work collaboratively with all housekeeping partners on a day-to-day basis. 

• Maintain a close relationship with the Front Office and Engineering Team. 

• Ensure guest satisfaction -address guest issues as they arise and provide prompt correspondence if necessary. 

• Check public areas guest rooms/suites equipment linens are clean and in good repair advise team members of areas of improvements.   

• Support in handling complaints and special requests and needs of the guests VIPs and repeat visitors to achieve complete guest satisfaction.  

• Promote teamwork and quality service through daily communication and coordination with other department managers. 

• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. 

• Perform housekeeping duties necessary including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction. 

Qualifications :

What we are looking for... 

• Someone who understands celebrates and embraces the SLS brand values. 

• Ability to multitask and work in a fast-paced environment. 

• Proactive positive energetic dynamic emphatic team-worker with a high-level attention to detail and passion for hospitality. 

• Excellent verbal and written communication skills. Fluent in Spanish and English. 

• You make people feel good - your team guests and colleagues alike. You make a positive impact. 

• You learn quickly and adapt to SLSs unique culture. 

• You are humble and open to ideas. We leave our ego at the door and help get things done. 

• Youre up for doing things differently and trying (almost) everything once. 

• You want to be part of a team that works hard supports each other and has fun along the way. 

• Youre studying a bachelors/masters degree in hospitality or a related field.

• You have the possibility to sign an agreement with your school for a period of preferably 6 months.

• You are available to start as soon as possible.

Additional Information :

Whats in it for you... 

• The opportunity to be part of an innovative fast-growing international group thats committed to not just building new hotels but building a global brand. 

• The chance to challenge the norm and work in an environment that is both creative and rewarding. 

• Become part of a team thats very passionate about creating great hospitality experiences. 

Remote Work :

No

Employment Type :

Full-time