SOX IT Compliance Manager

Digital Technology:

Were not yesterdays IT department; were Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AI-driven automation innovation and growth. Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century. And we love co-creating using and highlighting our own products to do it. 

Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them. 

What Youll Do in This Role

• Support the design implementation and monitoring of SOX IT General Controls (ITGCs) across applications databases operating systems and cloud infrastructure
• Partner with IT and business teams to ensure access management change management and IT operations controls are designed and operating effectively
• Assist in scoping SOX systems (in-scope applications key reports interfaces and spreadsheets) based on risk assessments and materiality
• Prepare and maintain process documentation narratives RCMs (Risk & Control Matrices) and testing evidence aligned to SOX requirements
• Execute control testing procedures (design and operating effectiveness) and identify control gaps or exceptions ensuring remediation plans are tracked and completed
• Collaborate with internal stakeholders during external audit walkthroughs and evidence requests ensuring timely and accurate responses
• Contribute to automation of control testing and evidence collection by working with engineering and GRC tooling teams
• Stay up to date on emerging SOX PCAOB and IT compliance requirements to ensure controls align with evolving regulations
• Drive process improvements by recommending standardization rationalization and automation of compliance activities
• Support new system implementations or migrations (ERP SaaS apps cloud platforms) by ensuring SOX controls are embedded in the design and go-live phases

Qualifications :

To be successful in this role you have:

• 6 years of experience in IT Audit IT Compliance or Risk Management with a strong focus on SOX 404 ITGCs
• Deep knowledge of access controls (UAR SOD privileged access) change management and IT operations controls within ITGC scope
• Hands-on experience with SOX testing methodologies (walkthroughs sampling evidence validation re-performance)
• Familiarity with regulatory and audit standards such as PCAOB COSO COBIT
• Strong understanding of cloud/SaaS environments (AWS Azure GCP Workday SAP Oracle Salesforce etc.) and their SOX implications
• Experience with audit and compliance tools (e.g. ServiceNow IRM SAP GRC)
• Strong analysis and problem-solving skills with the ability to identify control deficiencies and propose remediation plans
• Effective communicator able to draft clear narratives RCMs and walkthrough materials and interface with auditors and control owners
• Certifications in CISA CIA CPA CISSP or equivalent experience are preferred 
• Prior experience at a public company subject to SOX (SaaS or cloud-first environment a plus)

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Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time