Were looking for an Employee Relations Manager to join us in Schiphol-Rijk.
The Employee Relations Manager will provide a consistent high-quality ER service by coaching and supporting line managers throughout the employee lifecycle. The role is accountable for end-to-end case management ensuring the effective application of people policies and procedures while supporting business change and enabling the organisation to make sound commercially aligned decisions in line with its risk profile.
What will you be doing
Manage end-to-end Employee Relations (ER) casework advising and coaching line managers on issues such as sickness absence performance management and complex cases.
Oversee the relationship with the Arbo Service Provider (Health and Occupational Health) ensuring compliance with the Gatekeepers Act (Wet Verbetering Poortwachter) and supporting managers through absence cases.
Provide timely accurate advice on ER policies procedures and employment law risks escalating high-risk cases to the Senior ER Manager and key stakeholders as needed.
Support business change initiatives including restructures TUPE settlements and other people-related projects.
Contribute to the development of people policies manager toolkits and ER training and deliver skills training to line managers.
Analyse ER data and trends preparing reports and insights to inform decision-making.
Prepare documentation and liaise with external bodies (e.g. DWV) as required.
Build strong relationships with People Business Partners line managers and wider business stakeholders to support effective ER delivery.
Ensure high standards of confidentiality documentation and data management maintaining accurate trackers and records.
Drive continuous improvement by enhancing ER processes systems and team effectiveness and support local ER needs in the Netherlands where required.
We tend to look for people with:
Essential:
Proven experience in Employee Relations case management including sickness absence disciplinary performance and grievance matters.
Knowledge of Dutch employment law including the Gatekeepers Act (Wet Verbetering Poortwachter) and its practical application.
Experience working within HR teams ideally in customer-focused or commercial environments.
Broad understanding of the HR employee lifecycle and the role of ER within it including interactions with other HR functions.
Strong stakeholder management skills with the ability to build relationships resolve issues and understand business drivers.
Excellent interpersonal and cross-cultural communication skills.
Self-motivated organised adaptable and resilient.
Proficient in Microsoft Office HR systems and workflow/case management tools.
Fluent in Dutch and English.
Whats in it for you
Competitive salary bonus
25 days annual leave with the option to purchase 5 more
Access to wellbeing and mental health benefits such as the Calm app
Free public transport subscription
Discounted gym membership
Access to our online learning platform to continue to develop and grow your career with us
The chance to join an innovative fast-paced and passionate team
Who we are:
Join Liberty Global and Shape Tomorrows Connections Today!
At Liberty Global we connect people through cutting-edge technology. As a world leader in broadband video and mobile communications we invest infibre and 5G networks providing over 85 millionfixed and mobileconnectionsthroughleading brandssuch as Virgin Media O2 VodafoneZiggo and Telenet. OurVentures portfolio has strategic stakes inover 75 companies in content tech and infrastructure including ITV Formula E AtlasEdge and Egg. We prioritize diversity equity and sustainability using technology for good. If youre entrepreneurial and thrive on challenges join our high-performing team.
Liberty Global is an equal opportunity employer committed to an inclusive environment and accommodating all candidates. Were eager to hear from you no matter your background.
Required Experience:
Manager
One of the world’s leading converged video, broadband and communications companies, with operations in six European countries.