Shinagawa Site Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

What this job involves:

As a Shinagawa Site Manager at JLL Work Dynamics you will be part of a growing team providing Facility Management and Office Services while working on portfolios of projects with prestigious clients developing your skills within JLLs career framework and demonstrating high attention to detail self-motivation and ability to work unsupervised while inspiring confidence in interactions with internal and external clients stakeholders and partners. This comprehensive site management role combines facility operations with strategic client partnership requiring you to establish and foster strong relationships with key stakeholders in the area act as the clients single point of contact in the region for strategy implementation and escalation for capital works while blending clients specific requirements with local business needs and spearhead clients process for business approval in the region through review before formal submission into clients systems. You will play a crucial role in JLLs commitment to exceptional facility management by identifying developing and gathering key resources to lead Site Facility Management communicating and driving compliance in data capture for JLL and client reporting systems and ensuring changes to scope or budget are reported and managed in compliance with client procedures while guiding IFM teams to deliver operations on time in budget and with required standards.

What your day-to-day will look like:

• Establish and foster strong relationships with key stakeholders while acting as clients single point of contact for strategy and implementation
• Spearhead clients process for business approval in the region while reviewing before formal submission into clients systems
• Identify develop and gather key resources to lead Site Facility Management while communicating and driving compliance in data capture
• Ensure changes to scope or budget are reported and managed in compliance with client procedures while guiding IFM team delivery
• Act as point of escalation liaising with Lead Facility Manager and JLL Country leads to resolve project stress matters
• Promote continuous quality monitoring and drive improvement on operation and documentation while ensuring best practices
• Advocate for and assure compliance of Health and Safety best practice with JLL and client policy while optimizing business processes
• Oversee and direct construction for assigned projects from conception to completion while collaborating with JLL teams and professionals.

Required Qualifications:

• At least 7 years of working experience in Facility Management with 5 years of team management experience and 3-5 years in project/program management
• Possess good IT skills with proficiency in MS Applications including Excel Word and PowerPoint for comprehensive project coordination
• Customer-centric approach with meticulous and organized work style team player mentality and integrity and honesty in all interactions
• Possess good interpersonal oral and written communication skills with strong presentation skills for stakeholder engagement
• Must be prepared to query if procurement guidelines/procedures are not in order while working well with key stakeholders
• Ability to establish and maintain good relationships with colleagues while communicating effectively orally and in writing
• Positive influence to others with active listening skills and team player mentality to motivate and engage with colleagues
• Understanding of facility management operations including capital works business approval processes and compliance requirements.

Preferred Qualifications:

• Experience working with American multinational technology companies focusing on e-commerce cloud computing and artificial intelligence
• Background in managing multiple teams including attracting talent conducting performance reviews and coaching direct reports
• Knowledge of construction oversight from conception to completion with collaboration experience with architects designers and estimators
• Understanding of contractual obligations management for vendors and landlords with real estate transaction collaboration experience
• Experience with strategic portfolio planning and proactive resolution of project delivery deficiencies with escalation capabilities
• Familiarity with JLL and client reporting and business intelligence systems for data capture and compliance
• Knowledge of Health and Safety best practices in facility management environments with quality control implementation
• Understanding of Japanese business culture and stakeholder management in Tokyo-Shinagawa location.

Location: On-site

What you can expect from us:

• Youll join an entrepreneurial inclusive culture where we succeed together across the desk and around the globe
• With our industry leading internal mobility policy and flexible career development program were focused on opportunity and want to help you make the most of yours
• Youll have a chance to work with the worlds leading businesses make long-lasting professional connections and be inspired by the best
• Join us to develop your skills within JLLs career framework while working on portfolios of projects with prestigious clients.

About the Client:

American multinational technology company which focuses on e-commerce cloud computing digital streaming and artificial intelligence. With high focus to create a workplace that is inclusive and reflects the diversity of the cities they servewhere everyone can be their authentic self and where that authenticity is celebrated as a strength.

At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees. We choose to take the more inspiring innovative and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration locally and across the globe which allows us to create transformative solutions for the real estate industry. We support each others wellbeing and champion inclusivity and belonging across teams.

Achieve your ambitions - join us at JLL!

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

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