Service Administrator
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Job Location:
Aurora, CO - USA
Monthly Salary:
$ 28 - 33
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Its your time make it matter.
At SITECH and Peterson we partner with our customers to build the future. For over 85 years our peoples work has shaped the communities where we live where we raise our families and where we thrive. Petersons legacy permeates every aspect of our communities. From roads and bridges back-up power at hospitals fire-fighting concerts and moving goods; we are everywhere you look. At SITECH and Peterson you dont just have a career you have a purpose.
Our family-oriented environment is built on safety winning growth and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson our family our brand and our values.
You have high expectations too.You are exceptionally motivated have outstanding skills and want your work to matter.SITECH and Peterson offers competitive wages generous benefits and promotional opportunities at a family-owned and operated business.Its time to use your skills and passion to do work that matters! SITECH is part of the Peterson Technology Group where you will be in front of the latest in Construction Technology products from Trimble CAT and Teledyne such as Machine Control Augmented Reality Drones and Robotics.
Job Description
SITECH NorCal has a need for a Service Administrator who can be based at our San Leandro CA or Aurora OR location.
SUMMARY
This position performs administrative and clerical duties in support of the departments equipment service function and coordinates the departments scheduled service activities.
ESSENTIAL JOB FUNCTIONS
The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
Achieve and maintain service work in process (SWIP) service metrics ensuring work orders are closed according to company directives and guidelines working directly with Service Department Supervisors.
Calculate and verify time card hours; enter time into system; reconcile labor recap and work closely with payroll as needed to resolve any discrepancies.
Handle all electronic billing for the department.
Work with electronic service operational reporting tools to ensure SWIP and other service information is maintained and updated.
Perform data entry for all service work; open jobs as directed review and verify accuracy and completeness of work orders; make corrections as needed; update and maintain on-line system work orders; close jobs as notified.
Establish and maintain electronic and hard copy files and filing systems; set up and maintain service reports records and schedules as needed or requested by service supervisors.
Provide other clerical and administrative support to as may be needed such as: job quotes purchase orders and other related documents or reports requested.
Maintain punctual regular and predictable attendance.
QUALIFICATIONS
High school diploma or GED; and a minimum of 1 year of directly related experience in business administration preferably in a heavy industrial environment; or an equivalent combination of education and work experience. Must have excellent PC and data entry skills with good knowledge of relevant software.
CERTIFICATES LICENSES REGISTRATIONS
None required
The hourly pay range for this position in California is: $28.70 - 33.00 (Starting wage will depend on experience and education). We also offer a total compensation package in addition to base salary.
Sitech Norcal Inc. is committed to equal employment opportunity and affirmative action. Minorities females veterans and individuals with disabilities are encouraged to apply. A drug screen and background check is required.Required Experience:
Unclear Seniority
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Peterson Cat is a trusted seller and service provider of Cat equipment and parts. New and used machines are available to buy or rent. Learn more about Peterson's offerings.
