Family Services Program Support Manager

State Of Delaware

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profile Job Location:

Dover, NH - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Summary Statement

This leadership position within the Office of Case Management is responsible for managing statewide programs and leading various department initiatives. This includes overseeing the work of the Continuous Quality Improvement (CQI) Team Family Informed Resource Support Team (FIRST) and Liaison Services Team in addition to managing a department funding program called the Service Integration Fund (SIF). This position supervises up to 30 supervisory professional paraprofessional and clerical staff. This position is also responsible for co-chairing the departments Continuous Quality Improvement Collaborative team and actively participating in interdisciplinary workgroups and committees to discuss process improvement opportunities.

Essential Functions

Essential functions are fundamental core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.

  • Manages and directs the development of programs for children and families; Ensures programs conform with federal/state regulations and departmental goals and objectives.
  • Directs and participates in the development of strategic plans and overall goals and objectives for services for children and families.
  • Directs sections budget development; Submits to superior for inclusion in divisional budget; Oversees and monitors the use of approved program funds.
  • Evaluates program proposals in terms of long range goals and needs of targeted populations. Directs the implementation of approved programs and ensures program objectives are met.
  • Reviews RFPs and grant applications for technical soundness and conformance to departmental goals and objectives.
  • Serves in an advisory capacity to community service organizations.
  • Determines staff training needs and provides directly or arranges for needed training.
  • Develops sections plans goals and objectives and works with other section managers to integrate into an overall service plan.

Job Requirements

JOB REQUIREMENTS for Family Services Program Support Manager
Applicants must have education training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Bachelors degree or higher in Behavioral or Social Science or related field.
  2. Three years experience in health or human services program administration such as overseeing and directing the development implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
  3. Six months experience in developing policies and procedures.
  4. Six months experience in staff supervision which includes planning assigning reviewing and evaluating the work of others.
  5. Knowledge of budget administration which includes managing developing analyzing and implementing budgets; developing strategic plans and establishing internal control.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Pre-employment Drug Testing: Upon a conditional offer you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at Process

The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.

Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.


Required Experience:

Manager

Summary Statement This leadership position within the Office of Case Management is responsible for managing statewide programs and leading various department initiatives. This includes overseeing the work of the Continuous Quality Improvement (CQI) Team Family Informed Resource Support Team (FIRS...
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Key Skills

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The official website of the State of Delaware. Find information about state government, programs, and services. The First State is located in the Northeast U.S.

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