JOB SUMMARY:
Busy outpatient Physical Therapy Clinic in Bedford is seeking to hire a part-time Admissions Specialist.
Reports To: Operation Manager/Clinic Manager/Business Office Manager
Supervises: None
Classifications: Non- Exempt
QUALIFICATIONS:
- High School Diploma or Equivalent required
- 2 years of professional office/healthcare experience preferred
- Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
- Excellent data entry numeric typing and computer navigational skills with attention to details.
- Proficient computer skills medical terminology Epic Microsoft Office and assorted software programs.
- Exhibits a pleasant professional polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
- Requires exceptional listening interpersonal and communication skills and professional pleasant and respectful telephone etiquette.
- Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members while demonstrating exceptional customer service skills.
- Demonstrates ability to manage multiple changing priorities in an effective and organized manner and appropriately escalating concerns to leadership.
RESPONSIBILITES:
- Assist the office manager with daily office activities including answering phones checking voice mail returning calls scheduling confirming appointments calling no show appointments verifying benefits faxing scanning and data entry.
- As a compassionate member of the care team welcome patients and their families when they arrive putting them at ease and setting the tone for the rest of the visit.
- During the patient interaction accurately gather complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.
- To ensure a seamless visit identify correct network coverage and obtain and/or validate healthcare benefits and/or pre-certification for applicable therapy treatment. These efforts maximize reimbursement for services rendered.
- Track insurance limitations including visit limitations monetary limitations and acceptable charge limitations; effectively communicating this information to the therapist and patient when approaching the limits.
- Educate patients and/or families about applicable legal ethical and compliance documents; ensure regulatory consents are signed by the appropriate parties.
- Engages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect co-payments self-pay deposits and patient balances.
- Accept patient payments and process them accurately.
Pay Range:$14.00 - $17.00 per hour
JOB SUMMARY:Busy outpatient Physical Therapy Clinic in Bedford is seeking to hire a part-time Admissions Specialist.Reports To: Operation Manager/Clinic Manager/Business Office ManagerSupervises: NoneClassifications: Non- ExemptQUALIFICATIONS:High School Diploma or Equivalent required2 years of prof...
JOB SUMMARY:
Busy outpatient Physical Therapy Clinic in Bedford is seeking to hire a part-time Admissions Specialist.
Reports To: Operation Manager/Clinic Manager/Business Office Manager
Supervises: None
Classifications: Non- Exempt
QUALIFICATIONS:
- High School Diploma or Equivalent required
- 2 years of professional office/healthcare experience preferred
- Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
- Excellent data entry numeric typing and computer navigational skills with attention to details.
- Proficient computer skills medical terminology Epic Microsoft Office and assorted software programs.
- Exhibits a pleasant professional polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
- Requires exceptional listening interpersonal and communication skills and professional pleasant and respectful telephone etiquette.
- Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members while demonstrating exceptional customer service skills.
- Demonstrates ability to manage multiple changing priorities in an effective and organized manner and appropriately escalating concerns to leadership.
RESPONSIBILITES:
- Assist the office manager with daily office activities including answering phones checking voice mail returning calls scheduling confirming appointments calling no show appointments verifying benefits faxing scanning and data entry.
- As a compassionate member of the care team welcome patients and their families when they arrive putting them at ease and setting the tone for the rest of the visit.
- During the patient interaction accurately gather complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.
- To ensure a seamless visit identify correct network coverage and obtain and/or validate healthcare benefits and/or pre-certification for applicable therapy treatment. These efforts maximize reimbursement for services rendered.
- Track insurance limitations including visit limitations monetary limitations and acceptable charge limitations; effectively communicating this information to the therapist and patient when approaching the limits.
- Educate patients and/or families about applicable legal ethical and compliance documents; ensure regulatory consents are signed by the appropriate parties.
- Engages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect co-payments self-pay deposits and patient balances.
- Accept patient payments and process them accurately.
Pay Range:$14.00 - $17.00 per hour
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