Customer Service Agent
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Job Location:
Conway County, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
Sharpcontra is seeking a Customer Service Agent who will serve as the first point of contact for clients and customers. The ideal candidate will be skilled in communication problem-solving and maintaining a professional and positive attitude in all interactions. This position offers a dynamic work environment where youll contribute to the success of both our clients and our internal team.
Responsibilities
Handle inbound and outbound customer communications promptly and professionally.
Provide accurate information and support regarding company products and services.
Resolve customer issues efficiently while maintaining high satisfaction levels.
Maintain detailed records of customer interactions and transactions.
Collaborate with internal teams to improve service processes and outcomes.
Uphold company standards in customer relations and data confidentiality.
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree preferred.
Previous experience in customer service or client relations is an advantage.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency with computer systems and CRM software.
Ability to remain professional and composed under pressure.
Additional Information :
Benefits
Competitive annual salary ($58000 $61000).
Professional development and growth opportunities.
Supportive and collaborative work culture.
Paid time off and company-recognized holidays.
Health and wellness benefits package.
Full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Corporate
- Lighting
- Marketing & Advertising
- Back Office
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
