Manager Business Support

The Manager is responsible for managing administration duties including overseeing daily office operations managing administrative staff and implementing and optimizing organizational process.

Tasks

• To ensure that the progress of all tasks is monitored and reported to prevent or eliminate delay
• To monitor and advise on the efficiency and effectiveness of the procedures used in the field of work make proposals for and implement the introduction of enhancements
• To ensure that office facilities are operating properly and to do the follow-up with the Facility Department where necessary
• To ensure availability of stock (stationery kitchen supplies cleaning products)
• To manage the daily office routine helping to cover the administrative as well as reception duties as and when necessary
• To respond to inquiries from internal and/or external customers whether by telephone or in writing in a timely and courteous manner
• To manage the administration team in dealing effectively and efficiently with the processing and/or recording of administration tasks
• To communicate with the team to receive and discuss ideas and views to identify and act upon problems and solutions relating to the area of work
• To supervise the tasks in terms of progress chasing providing support and direction to staff within the team and quality control in order to maintain the delivery of output within parameters of time and quality as established
• Manage the performance review of team members. Design and monitor their individual development plan to cater for their growth and effectiveness within the company.
• Ensure protections of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU.
• Ensure all relevant policies and established processes to IQEQ MU and IQEQ Group are strictly adhered to through adequate controls.

Key competencies for position and level

• Customer focus
• Communicates effectively
• Develops talent
• Directs work
• Collaborates

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic Bold and Collaborative) the role holder will be expected to demonstrate the following:

• Accuracy
• Approachability
• Attention to detail
• Prioritisation
• Proactivity
• Relationship Building
• Taking ownership

Qualifications :

Education / professional  qualifications

Degree holder and/or related qualification

Background experience

Minimum 7 years managerial operational experience in either Administration or Business Support

Technical

Experience in Procurement Management

Proven Stakeholder relationship Management

Computer / program knowledge

Excellent knowledge of Excel and MS Office

Additional Information :

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.  

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. Were committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5800 employees - from 94 nationalities across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

Were committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. Were emotionally invested in our clients right from the beginning.  

Remote Work :

No

Employment Type :

Full-time