Junior ERP Systems Specialist

Were looking for a new team member to join the ITOP ERP Team! Were seeking someone to support us in our daily work related to the maintenance and development of our business systems. This is a great opportunity for anyone who wants to grow in the field of ERP system administration and support gain project experience and learn from more experienced colleagues.

Responsibilities

• Business systems administration (as an additional administrator): managing licenses users permissions and configurations; ensuring system continuity and performance; developing systems using available tools; preparing reports and summaries.
• User support: consulting and assisting users in daily system operations; troubleshooting (1st and 2nd line support); escalating issues to vendors and coordinating their resolution.
• Participation in development and implementation projects for business systems.
• Handling tickets in the Helpdesk system.
• Creating and updating IT and project documentation.
• Preparing and conducting user training sessions.
• Carrying out programming or analytical tasks.

Qualifications :

• Around 912 months of experience working with business systems (internships or traineeships also count).
• Experience with ERP systems (e.g. Enova MS Dynamics 365) is an advantage.
• Basic knowledge of ERP system administration (permissions configuration).
• Ability to provide user support (1st and 2nd line).
• Familiarity with Jira for ticket management.
• Basic analytical and technical skills (reporting integrations documentation).
• English proficiency at a minimum of B1/B2 level (reading documentation communicating with vendors).

Additional Information :

Working mode

• Office-First: Working primarily from the Warsaw office 5 days a week.

Perks & Professional Growth 

• Flexible working hours start your workday anytime between 8:00 and 10:00 AM.
• Trainings lectures and courses internal workshops external training for each employee Meet a star events knowledge-sharing initiatives online tutorials and e-learning classes are all available. Theres always something to learn!
• REDs have access to the cafeteria platform through which they can receive subscription benefits additional medical packages or vouchers and codes to shops and cinemas.
• Merch gifts for newborn rebels and regular chances to nab some cool swag!
• A welcome pack filled with goodies to help you feel right at home once you join the team.

Health & Well-being

• Private medical healthcare a selection of medical plans with dental care to choose from which are also accessible for your partner and relatives.
• Health checks tests and vaccinations at the studio as well as professional advice and guidance from a specialist doctor.
• Psychological care free mental health support and various well-being webinars. 
• Multisport card gain access to a wide number of sporting and fitness facilities across the city.

Social Activities & Life in the Office

• Dog-friendly office dog owner Bring your pooch with you and look after them while working! Theres always a furry friend or two to meet at the studio.
• Social events we host regular gatherings at the studio where we can all unwind play games and just have some fun together.
• Healthy selections organic fruit snacks muesli organic honey vegan milk and speciality coffee are all at your disposal around the studio. Enjoy!
• Truly international working environment a chance to meet and work with a diverse selection of people from all around the world.

Head office in Warsaw

• Sustainable campus with an eco ethos solar panels provide green energy 2000 plants and an air-filtering system to help provide clean air electric car charging points flower meadows and more green features in the works.
• An onsite well-equipped gym with a climbing wall daily Gym Assistant support and yoga and healthy spine classes.
• Car and bike parking spaces.
• A designated space for your bicycle as well as bicycle repair equipment and showers available whenever you need them. 
• No dress-code we like to keep it casual.

Relocation support

• Relocation package flight ticket company apartment for your first month relocating your pet shipping your belongings: its all covered. Who said moving countries needs to be complicated
• Relocation assistance processing your legalization operations for you assistance with finding residence tax settlements helping out with translations if needed and much more   we have dedicated teams to help make sure that all you need to feel right at home is taken care of.
• Polish lessons for foreign employees and for your spouse or partner too.
• Paid Leave from 20 to 26 days of holiday for every team member per year paid sick leave and paid maternity & paternity leave.

If youve observed any irregularities in our recruitment process please click here to report them.

#LI-Onsite

Remote Work :

No

Employment Type :

Full-time