- Responsible for people operations budgets project delivery and strategy.
- Plan and supervise the operating of the given type of services while maintaining respective service levels deadlines and budgetary limitations.
- Coordinate the service delivery activities monitor the work progress and handle emerging problems and conflicts.
- Work in close collaboration with lead service management involved and other connected units on developing and optimizing processes on priorities.
- Participate in projects development of new services or on demands.
- Ensure that changes are implemented and incidents and problems are handled within the undertaken deadlines and at the contracted service levels.
Qualifications :
- Proven experience in IT operations management
- Strong knowledge of ITIL processes (incident problem change service management)
- Agile leadership experience (Scrum Master or similar)
- Excellent stakeholder management & communication skills
- Good technical understanding of
- Cloud environments (AWS Azure GCP)
- Kubernetes CI/CD pipelines observability and security
- Application lifecycle management
- Proactive hands-on leadership style with a focus on ownership and results
- English B2
Nice to have:
- Experience managing hybrid technical teams (DevOps QA)
- Familiarity with Java application delivery and testing processes
- Background in platform or infrastructure engineering
- ITIL certification and/or Agile certification (Scrum Master SAFe etc.)
Additional Information :
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
Yes
Employment Type :
Full-time