- Solving Exchange backend related incidents documenting and analyzing system outages
- Incident Management Problem Management Change Management
- Handling resolving error events and incoming requests
- Troubleshooting and performing root cause analysis
- Updating knowledge database and Kanban board entries
- Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues
- Understanding PowerShell experienced scripting knowledge
- Supporting Exchange related projects (buildup onboarding migrations version upgrades)
- Basic understanding of agile tools
Qualifications :
- 3-5 years of professional experience for Microsoft Exchange operation
- Exchange 2019-SE Exchange Online Teams Exchange hybrid PowerShell scripting Windows Server
- Backend application operation tasks on ITIL base
- Team player and self-reliant with proactive mindset
- 3rd level approach keeping environments up-to-date and secure
- Strong English language skills German is nice to have
Additional Information :
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
Yes
Employment Type :
Full-time