Senior e-Billing Analyst (Remote)
Senior e-Billing Analyst (Remote)
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Salary Not Disclosed
1 Vacancy
Job Description
The Senior Billing Analyst is a key resource for the clients billing team and will be responsible for all aspects of client billing including bill preparation daily process administration research and analysis troubleshooting problem resolution reporting and any special assignments. The position is also responsible for creating budget projections for clients assisting in some collections interpreting and communicating client billing guidelines in support of both client and colleagues and coordinating special billing arrangements.
Rate: $29.00-$31.00/hour
Monday-Friday 8:30am-5:30pm
*Work directly with the clients E-billing Manager on any ad-hoc e-bill related management/client requests
*Responsible for the timely submission of electronic invoices and accruals to clients on monthly basis overseeing the transition of clients to e-billing and providing follow-up support to attorneys and clients in all aspects related to electronic billing
*Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines internal protocol and firms guidelines are followed during submission process
*Act as liaison between billing attorney/secretarial staff and clients staff assigned to electronic billing by providing expert level subject matter support
*Liaise with billing attorney/secretary and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
*Populate maintain and update data for assigned clients in the billing system and clients external web applications; ensure all relevant information is updated and correlated in the firms billing system
*Execute accruals budgets and information and data requests
*Work collaboratively with departments supervisor to support e-billing systems by adding/removing user accounts resetting passwords assigning proper security levels entering budgets status reports and matter profiles in various sub-systems
*Perform ad hoc analyses of complex client accounts regarding collections rates and reduced and rejected invoices
*Provide exemplary support to client partners and Williams Lea supervisors and managers keeping them fully apprised of statuses and action plans on key issues and problems
Train new Billing Analysts/Associates
*Provide workflow guidance to more junior team members
*Serve as value-added subject matter expert and support resource for billing staff
Ensure the team is current on relevant billing topics and activity
Collaborate with other financial colleagues to resolve issues and ensure optimal execution of departmental responsibilities
Communicate issues and resolutions timely effectively and professionally
Serve as back up to fellow team members as appropriate
Proactively recommend process and procedural enhancements including but not limited to documenting processes and improvements
Assists with updating documentation relating to billing arrangements and processes.
Interact with clients in person over the phone or electronically with care and professionalism
Complete special projects as assigned
Adhere to Williams Lea policies in addition to client site policies
*Perform daily departmental duties as assigned
Qualifications :
Associates or bachelors degree preferred with concentration in Business Accounting or Finance. Commensurate experience may be considered in lieu of education based upon candidates overall employment history
Strong analytical and critical thinking skills
Minimum four years of e-billing experience in a law firm or professional organization required. Five years or more preferred.
Hands on familiarity with multiple e-billing vendor systems and outside counsel guidelines.
Must be a team player with strong interpersonal skills
Superior customer service and a demonstrated ability to work in challenging and dynamic environment
Self-directed with a strong work ethic; capable of working independently with limited supervision
Ability to work outside of established business hours and adjust personal schedule to meet deadlines is required
Ability to multitask and meet stringent deadlines in a fast-paced work environment.
Excellent organizational and time-management skills.
Demonstrated proficiency with Microsoft Office products MS Excel including advanced features such as pivot tables graphs formulas macros
Experience working with client Document Management Systems (DMS)
Ability to create spreadsheets manipulate data and generate reports
Detail oriented with excellent organizational and time-management skills
Excellent verbal and written communication skills with ability to effectively present results to senior management
Ability to perform well in cross-functional environment and to interface effectively and successfully with senior management vendors and client staff
Ability to professionally handle matters of a sensitive nature with confidentiality
Experience with Aderant or Elite/Elite 3E and/or business intelligence products strongly preferred
Ability to work overtime as needed during peak or critical periods
Ability to maintain the highest level of confidentiality
Additional Information :
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
#GOC
#LI-0925
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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer including disability/veterans
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
