Business Analyst, Automation & AI Remote

We are seeking a Business Analyst to act as a strategic liaison between operations technology and the Internal Efficiency Automation team. This role combines process intelligence and emerging technology fluency to accelerate automation and AI adoption across Experian Employer Services Verification Solutions and Housing (EVH). You will independently evaluate opportunities lead discovery and prioritization processes and ensure that automation and AI projects deliver measurable outcomes. You will report to Experians Application Architect Manager.

Responsibilities

• Lead the end-to-end intake process for automation and AI projects from opportunity identification to implementation readiness.
• Partner with business and technology leaders to define strategic automation roadmaps and align proposals with organizational goals.
• Conduct detailed current-state assessments and translate manual workflows into structured automatable processes.
• Perform comprehensive Return on investment modeling and sensitivity analyses to quantify efficiency gains error reduction and capacity improvements.
• Facilitate prioritization discussions with senior team members
• Collaborate with automation architects developers and data scientists to shape requirements that ensure functional precision and scalability.
• Oversee initiative tracking reporting and communication of value realization metrics to executive sponsors.
• Establish and improve the intake and governance framework for automation and AI projects promoting transparency repeatability and data-driven decision-making.
• Be a subject-matter advisor on automation trends intelligent document processing generative AI use cases and ethical AI considerations.

Qualifications :

• 5 years of experience in business analysis process automation AI or digital transformation.
• Experience defining and delivering automation or AI-enabled solutions with measurable Return on investment.
• Experience with automation and AI technologies including MS Playwright RPA (UiPath Power Automate Automation Anywhere) workflow orchestration intelligent document processing and generative AI.
• Experience in business case development and financial modeling.
• Experience managing complex stakeholder environments and influence prioritization decisions across departments.
• Storytelling skillsable to distill technical details into clear actionable business narratives.
• Experience working within Agile or hybrid delivery models with proficiency in backlog and intake management tools such as Jira or Azure DevOps.
• Prior experience designing or operationalizing automation governance frameworks or intake portals.
• Exposure to enterprise-scale AI transformation programs or automation centers of excellence.
• Familiarity with data visualization and reporting tools (Power BI Tableau) for tracking automation KPIs.
• Certification in business analysis (CBAP) Agile (CSPO/PMI-ACP) or RPA platforms.

Additional Information :

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical dental vision and matching 401K
• Flexible work environment ability to work fully remote hybrid or in-office #LI-remote
• Flexible time off including volunteer time off vacation sick and 12-paid holidays

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward and recognition volunteering... the list goes on.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion color sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Remote Work :

Yes

Employment Type :

Full-time