Engineer Field ServiceTechnical Support
Engineer Field ServiceTechnical Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Avery Dennison is seeking a skilled Field Service Technician to install maintain and troubleshoot our apparel customization and marking equipment. This position will support our customer base in the Central US region.
Core Duties:
Installation & Integration: Lead on-site installations of our systems including complex integration with customer infrastructure and ensure proper configuration.
Troubleshooting & Resolution: Act as the technical point of escalation for critical equipment failures performing diagnostics both in person and remotely using tools like video assistance.
Proactive Maintenance: Perform predictive and preventative maintenance by analyzing system data to optimize performance and prevent failures.
Remote & On-Site Support: Provide real-time assistance via phone and video. Travel is required up to 75% of the time.
Customer Engagement: Build and maintain strong relationships with customers acting as a technical advisor.
Qualifications :
Bachelors degree in a technical field or equivalent experience.
Minimum of 2 years experience in the Field Service industry
You must reside in the Central US region and be located near a major airport for easy travel.
Hands-on experience with equipment used in the apparel industry such as thermal printing embroidery machines and heat presses.
Proven ability to perform remote troubleshooting and diagnostics.
Strong technical knowledge of mechanical and electrical systems (110V and 220V).
Exceptional communication skills with the ability to explain complex technical details to a non-technical audience.
Additional Information :
The salary range for this position is $60675 - $80900 / year.
The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range and in some circumstances may be above or below the range based on various factors including but not limited to a candidates relevant skills experience education and training and location as well as the job scope and complexity responsibilities and regular and/or necessary travel required for the position which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time subject to applicable law.
Equal Employment Opportunity Notice
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
