Senior Business Analyst Technical AI Program
Senior Business Analyst Technical AI Program
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1 Vacancy
Job Description
We are seeking a Senior Business Analyst with strong technical and operational focus to support the delivery of enterprise AI addition to requirements gathering and documentation this role will directly configure monitor and support AI platforms such as OpenWebUI LLMs and automation pipelines. You will work side-by-side with AI engineers to manage upgrades assist with model training pipelines validate deployments and ensure the reliability of AI solutions in production.
This role bridges business and technical functions ideal for someone who can both translate requirements and be hands-on with AI platform administration integrations and troubleshooting.
Key Responsibilities
- Requirements Gathering: Collaborate with stakeholders to capture and translate business goals into clear detailed functional and technical requirements for AI-related projects.
- Documentation: Maintain thorough version-controlled specifications workflows and integration diagrams in Confluence.
- Business Case Support: Assist in creating ROI analyses and value assessments for AI initiatives.
- SDLC Facilitation: Support backlog grooming sprint planning and work item prioritization for AI projects in Jira.
- Platform Administration: Support configure and maintain AI tools (OpenWebUI model APIs vector databases embedding services).
- Model Lifecycle Support: Assist with model upgrades retraining workflows evaluation frameworks and documentation of version changes.
- Triage & Issue Management: Monitor AI program tickets investigate reported issues and coordinate resolution with technical teams.
- Process Optimization: Identify ways to improve AI delivery workflows and stakeholder engagement.
- Cross-Functional Collaboration: Act as a liaison between business units engineers and product owners to ensure alignment and on-time delivery.
Qualifications :
- 10 years in a Business Analyst Technical Analyst or similar role within a technology environment.
- Hands-on experience with AI platforms tooling configuration automation is a plus
- Familiarity with Atlassian Jira and Confluence for backlog management and documentation.
- Ability to work in a fast-paced environment including prioritizing and managing multiple tasks/projects.
- Excellent planning and follow-up skills. Ability to meet aggressive deadlines.
- Ability to quickly assess issues and react to changing circumstances and new information.
- Self-motivated ability to work independently and within a team.
- Strong skills in requirements gathering process mapping and documentation.
- Excellent communication skills for technical and non-technical audiences.
- Curiosity and willingness to learn AI/ML concepts tools and workflows.
Preferred:
- Exposure to AI machine learning automation platforms or data-driven applications.
- Familiarity with workflow automation tools (n8n Zapier Make) and API-driven integrations.
- Basic understanding of AI concepts such as LLMs RAG STT/TTS or image AI.
- Prior experience in self-storage real estate or retail technology environments
Success in This Role Looks Like
- Delivering complete actionable requirements that speed up AI solution delivery.
- Keeping the AI backlog organized prioritized and ready for development.
- Ensuring stakeholders have clear visibility into AI program progress and results.
- Supporting the AI team in delivering measurable business value on time.
Additional Information :
Workplace
- One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office five days each week with the option to take up to three flexible remote days per month.
Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability or any other protected status. All qualified candidates are encouraged to apply.
**Sponsorship for Work Authorization is not available for this posting. Candidates must be authorized to work in the U.S. without requiring sponsorship now or in the future.**
REF3335Y
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
