Outlet Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Outlet Manager
Role Overview:
An Outlet Manager oversees daily operations of a retail or hospitality outlet to ensure smooth functioning high customer satisfaction and achievement of business targets.
Key Responsibilities:
Operations Management:
- Manage day-to-day outlet operations including opening/closing procedures.
- Monitor inventory levels and ensure timely replenishment.
Team Leadership:
- Supervise and train staff to deliver excellent customer service.
- Create staff schedules and manage performance evaluations.
Customer Service:
- Address customer concerns promptly and professionally.
- Maintain a welcoming environment to enhance the customer experience.
Sales and Revenue:
- Drive sales to meet or exceed targets.
- Implement promotions and upsell products/services.
Compliance and Reporting:
- Ensure adherence to safety hygiene and company policies.
- Prepare daily/weekly reports on sales expenses and staff performance.
Qualifications:
- Bachelors degree in business hospitality or related field (preferred).
- 2-5 years of experience in retail or hospitality management.
- Strong leadership communication and organizational skills.
Qualifications :
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
Additional Information :
Minimum 2 years of relevant experience in a similar capacity
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Assistant Manager Experience
- Computer Operation
- Computer Skills
- Financial Acumen
- Mediation Experience
- Windows
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
