Senior Account Manager (Mid Tier)

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

The ideal candidate has Saas sales experience with a terrific reputation for over achieving quota by growing revenues in existing customers. A self - starter with a GROWTH MINDSET who has a willingness to learn and adapt in any situation. They should be prepared to develop and execute against an account plan and consistently deliver on revenue targets and have a strong can-do attitude in an agile environment. The ideal candidate will possess both sales and technical expertise along with engagement skills from a CXO level to technical and operations staff. Experience in proactively growing customer relationships while being curious to understand the clients business.

Role Requirement:

Develop and maintain relationships with key accounts ensuring customer satisfaction and retention.

Identify new business opportunities within the portfolio of accounts and generate sales leads to achieve revenue targets

Build and manage a sales pipeline including forecasting and reporting on sales metrics

Maximize customer lifetime value by identifying and pursuing cross-selling and up-selling opportunities

Work closely with cross-functional teams including product marketing and customer success to ensure customer needs are met and exceeded

Collaborate with customers to understand their business needs and provide solutions that meet their requirements

Stay up-to-date with industry trends market developments and competitor activities and provide insights to the team

Open to an in-office role based in Chennai in regional shifts

Qualifications :

3-6 years of experience in Saas sales (farming / account management)

Proven track record of establishing themselves as a strategic trusted advisor to clients

Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels

Very Strong written and verbal presentation/communication skills (ESSENTIAL)

Self-starter who can own ongoing account management of both large and small clients

Ability to report and share clients status on a timely/pre-defined interval

Bachelors Degree

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

Employment Type :

Full-time